Windows 10: Windows Live Mail - Can receive but not send emails

Discus and support Windows Live Mail - Can receive but not send emails in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a Dell computer and my operating system is Windows 10 Pro and I am using Windows Live Mail, Version 2011 (Build 15.4.3555.0308). I have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KingChuck, Nov 13, 2019.

  1. KingChuck Win User

    Windows Live Mail - Can receive but not send emails


    I have a Dell computer and my operating system is Windows 10 Pro and I am using Windows Live Mail, Version 2011 (Build 15.4.3555.0308).

    I have satellite internet through Hughes (Gen 5). The account on which I am having the issue is a Windstream email account. I can send emails by webmail at windstream.net, and Hughes tells me that I am not being rejected by the Hughes server. I have been sending and receiving emails without issue, but a week or so ago, Windows Live Mail stopped sending my emails and started giving me the below error code. I just sent a test to myself and again got the following error message:

    The message could not be sent because the server rejected the sender's email address. The sender's email address was *** Email address is removed for privacy ***'.

    Subject 'Test'
    Server Error: 550
    Server Response: 550 5.7.1 [F3] Mail rejected by policy. Blacklisted
    Server: 'smtp.hughes.net'
    Windows Live Mail Error ID: 0x800CCC78
    Protocol: SMTP
    Port: 587
    Secure(SSL): Yes

    Can someone please help me to correct this issue?

    :)
     
    KingChuck, Nov 13, 2019
    #1

  2. Windows Live Mail 2012 refuses to send emails, claims they're spam

    My wife uses Windows Live Mail 2012 and says it refuses to send emails, claiming they're spam. This is even replying to someone who is in her contacts list. I have run several different virus checks and nothing comes up. Any ideas or suggestions would be appreciated. TIA
     
    Charliedog, Nov 13, 2019
    #2
  3. Don1939 Win User
    Not able to send emails with windows live mail.

    I have downloaded Windows 10, I installed window live essentials, to get window live mail and can receive emails, but I can't send them out. They just hang up in my outgoing box. Any suggestions.
     
    Don1939, Nov 13, 2019
    #3
  4. Windows Live Mail - Can receive but not send emails

    Live Mail error message results in no updates to receiving emails or sending emails.

    Hi,

    It seems that you're having the same issue as the first poster about not being able to send/receive emails using your Windows Live Mail and, receiving the error code 0x800C013B. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • What is the version of your Windows Live Mail? To see the version, open the program and click Alt+F then B on your keyboard.
    • When did the issue start?
    • Can you receive/send emails when you login to your account using a web browser on your computer?
    • Have you tried to repair the Windows Live Mail?
    If you haven't tried to repair the Windows Live Mail, please follow these steps and see if it helps.

    1. Press Windows + X.

    2. Click on Programs and Features.

    3. Locate Windows Live Essential then click
    Uninstall/Change.


    4. When a window appears, select Repair all Windows Live programs.

    5. Restart your computer after the repair and check if it helps.

    If the issue persists, you may try to remove the account and reconfigure it to check if it helps.

    Refer to the link for more help on reconfiguring the account.

    http://windows.microsoft.com/en-US/windows-live/mail-add-email-account-faq

    Write to us with the status of the error code 0x800C013B experienced on the same post for further assistance. Your

    reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Nachappa C K, Nov 13, 2019
    #4
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Windows Live Mail - Can receive but not send emails

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