Windows 10: WIndows live mail Erreur 554 5.2.0

My Windows Live mail is sending me all of a sudden this message every time I try to send an email:



Une erreur inconnue s'est produite.

Objet 'Candle Hand commande'

Erreur de serveur : 554

Réponse du serveur : 554 5.2.0 STOREDRV.Submission.Exception:OutboundSpamException; Failed to process message due to a permanent exception with message WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. [Hostname=AM0PR03MB4641.eurprd03.prod.outlook.com]

Serveur : 'smtp.live.com'

Numéro d'erreur Windows Live Mail : 0x800CCC6F

Protocole : SMTP

Port : 587

Sécurisé (SSL) : Oui


This happend after sending a catalog to 7 clients. Now I can't work.

Does anyone know how to fix this?

:)

 

Windows LIve Mail

Hi,

Thank you for posting in Microsoft Community.

It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:

• • 
    Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?
    
  • 
    If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)
    

I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



2. Press Windows+ X and select command prompt(Admin).

3. Copy the following (press Ctrl+C):



esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



Note: the "" are necessary



4. Right click in the command prompt Window, and select Paste, so you now see the following:



C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



5. Press enter. esentutl will now defragment the Live Mail database file



6. Once done, you can close the command prompt, and restart the PC again



If the issue persists, please notify us.



Thanks.

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

https://support.microsoft.com/en-us/kb/938275

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help

 

windows live mail

An unknown error has occurred.

Subject 'AHC results 29.10.16'
Server Error: 550
Server Response: 550 5.3.4 554-554 5.2.0 STOREDRV.Deliver; delivery result banner
Server: 'smtp.live.com'
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 587

Secure(SSL): Yes

The mail is then subsequently sent despite the error message showing.