Windows 10: Windows Live Mail help, please.

I have a friend who migrated from Outlook Express to Windows Live Mail some time ago and has since resisted advice to move to a new Program.
(His OS is Windows 10 Home 64-bit, currently up to date).
Until recently, all was well, but now many of his older emails either won't open at all, or open as a random Amazon email.
The newer emails, under his 'normal' Tree of Folders are fine, the affected ones seem to be only those listed beneath the 'Storage Folders' section.

I seem to remember reading about a command line prompt to attempt a fix to the mail database, but can't now find it.

If anyone has any suggestions, I'd appreciate any advice at all - even if it's 'you're flogging a dead horse'.

:)

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

https://support.microsoft.com/en-us/kb/938275

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

Windows Live Mail 2012 Closes Right After Opening

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps you regarding the Windows Live Mail 2012.

• Press Start button, type programs and Features.
• Search for Windows Live Mail 2012. select Uninstall/Change.
• Select Repair and follow the steps and check if it helps you.

keep us posted to help you better.