Windows 10: Windows Live Mail Not Checking for emails

Hello. I am in need of some advice with my windows live mail acct. I am running windows 10 pro. I have ATT as my email server.
Last night a tech from att and myself tried to create a new email account along side of the 2 existing email accounts that I have had for 15 years or so. I had thought that we had succeeded. This morning when I went to check for my daily emails I noticed that the small box located on the lower right bottom above the time/date (in the taskbar) that would normally activate when I open WLM that would say "checking for emails" or "no new messages" or "receiving mail" was now missing.

Does anyone know how to get it back?? This is the only way I to know if WLM is checking for email---other than the "send/receive" button located within the HOME tab at the top which I find is not very reliable. I have since deleted the email that was created last night--but the issue remains. Is there "repair option" located someplace within the program? Has anyone else experienced this issue?

I know that WLM is obsolete--but I have been happy with it for a long time and would like to salvage it. If not, any recommendations other than "thunderbird" which I find is too complex. Don't much care for the "new email" app that comes with win 10. thank you.

:)

 

Windows Live Mail 2012 refuses to send emails, claims they're spam

My wife uses Windows Live Mail 2012 and says it refuses to send emails, claiming they're spam. This is even replying to someone who is in her contacts list. I have run several different virus checks and nothing comes up. Any ideas or suggestions would be appreciated. TIA

 

emails in windows live mail

Hi Angela,

Changes within the account settings may cause this issue. It's also possible that there are 2 identical e-mail accounts set up. Open
Windows Mail>Tools>Accounts and see if there are two identical accounts configured. For us to better assist you, we'd like to ask a few questions:

• Have you made any significant changes on your device prior to the issue?
• How many accounts do you have in Windows Live Mail?
• What have you tried so far to troubleshoot the issue?

Meanwhile, we recommend that you try repairing Windows Live Mail to check if it fixes the issue. Make sure to back up your files before performing a repair. Click this
link
for steps on how to back up your files. Follow these steps to repair Windows Live Mail:

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on
  Uninstall/Change.
• Choose Repair all Windows Essentials program.
  

If the issue persists, we suggest that you uninstall and reinstall Windows Live Mail. To do so, follow the same steps but choose
Remove instead of Repair. You can download a fresh copy of Windows Live Mail
here.

Let us know how it goes.

 

Windows LIve Mail

Hi,

Thank you for posting in Microsoft Community.

It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:

• • 
    Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?
    
  • 
    If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)
    

I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



2. Press Windows+ X and select command prompt(Admin).

3. Copy the following (press Ctrl+C):



esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



Note: the "" are necessary



4. Right click in the command prompt Window, and select Paste, so you now see the following:



C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



5. Press enter. esentutl will now defragment the Live Mail database file



6. Once done, you can close the command prompt, and restart the PC again



If the issue persists, please notify us.



Thanks.