Windows 10: Windows Live Mail opens but won't load

Discus and support Windows Live Mail opens but won't load in Browsers and Email to solve the problem; There is likely someone smart person here who knows which folder all those emails are stored in , though I am unsure if you can access them again in... Discussion in 'Browsers and Email' started by Nikilet, Jul 13, 2016.

  1. Kbird Win User

    Windows Live Mail opens but won't load


    Just the Man Woman I was thinking of ...... thanks Doc 9 *Smile


    *** I stand corrected *Smile
     
    Kbird, Jul 28, 2016
    #16
  2. Bastet Win User

    *Biggrin Female. *Wink
     
    Bastet, Jul 28, 2016
    #17
  3. Kbird Win User
    Ooops .... Sorry ! , Male avatar had me fooled

    ---saving my folder now for backup too , looks like WLM needs to be closed when you do it (files in use)
     
    Kbird, Jul 28, 2016
    #18
  4. Bastet Win User

    Windows Live Mail opens but won't load

    I'm a big Doctor Who fan especially Chris Eccleson as the 9th Doctor. *Smile
    Ya made me smile Kbird. *Smile
     
    Bastet, Jul 28, 2016
    #19
  5. Kbird Win User
    Funny he doesn't hold quite the same Appeal for me *Wink

    I had seen you post this info before and was hoping you'd see this thread ..... just trying to find the other thread from yesterday with the same issue.
     
    Kbird, Jul 28, 2016
    #20
  6. Nikilet Win User
    That's what I've been doing with my POP3 account; save it on my external. But I didn't know if I could do that with IMAP. Also, from what I read and thought I understood, the folders aren't interchangeable. I tried dropping my saved storage folders from POP3 into the IMAP account and it didn't work. So I recreated each and every folder (and I have lots of them) from my POP3 account in my in my IMAP account. Then I went into the POP3 folders, selected the emails in them and copied each to it's corresponding folder in IMAP. Then I made a backup of those new IMAP folders. So I pray that's going to work. I have two computers and what I would like to do now is change the other account to IMAP also, hopefully copy these new folders I've created into that account, and then sync the two accounts. Can I do that?
     
    Nikilet, Jul 28, 2016
    #21
  7. Kbird Win User
    In my experience WLM does not allow you to drag and drop folders , only messages , so in the past I have recreated the Folders like you and then drag and dropped the messages between Folders too.

    If you save the whole WLM Folder as DocFan9 said it would be in Pop3 Folders so saving it back likely just recreates the Pop3 setup , so you may need to continue what you are doing since you want it to be IMAP from this point forward.

    Once you have it all setup as IMAP on one Computer , you should be able to setup an IMAP Account on the 2nd computer and it should sync automatically to that new IMAP Account. It maybe quicker to Save the new IMAP Live Folder on Computer 1 as DocFan9 said and copy that folder to the new computer though, if the file is really large it may save you Internet bandwidth charges too? .
     
    Kbird, Jul 28, 2016
    #22
  8. Bastet Win User

    Windows Live Mail opens but won't load

    I've found that just copying the folders from one account/storage folder to another messes things up when I originally was trying to transfer messages, I'd transfer the old account folder into the new WLMail email account folder but it wouldn't sync & the messages ended up in the deleted folder under storage. I then tried what I've posted & all was fine.
    You could create a new folder & drag & drop the mails into that folder from the old one.
     
    Bastet, Jul 28, 2016
    #23
  9. Nikilet Win User
    Thank you so much. This information from both of you has really helped me a lot. I am going to make sure everything is working ok and then I think I will change the WLM account on my laptop to IMAP and trust that they will sink automatically.

    I just checked into my web mail and all those new IMAP folders have migrated to this web mail account.

    Although I have Gmail and Hotmail accounts, it's been for convenience more than anything and I don't actually use them much. I've always used my desktop client with the email account set up through my ISP.

    I may not be saying things correctly in computer lingo because I am no kind of techie, but I hope I'm being clear as to what I'm talking about. If something goes wrong I will be back for more help. *Redface*Wink From what I can tell at this point I am now wishing I would have had IMAP all along because of this syncing business.
     
    Nikilet, Jul 29, 2016
    #24
  10. Nikilet Win User
    I may not be completely understanding, but I think this is what I was doing with my POP3 account between my two computers. I'd copy the entire Windows Live Mail folder to USB and transfer it to the other computer in the way that you have described. Under the IMAP account I understood that you couldn't just copy the folders from POP3 to it. And I tried it and it didn't work. But not that I have re-created new folders in the IMAP account and then just copied the messages from the old account folders to those new ones, it seems to have worked great unless there's something that I just haven't run into yet.
     
    Nikilet, Jul 29, 2016
    #25
  11. Nikilet Win User
    I checked out the new Mail app in Windows 10 and it may not be as bad as I originally thought. I think if I HAD to, I could live with it. In the meantime I did take Kbird's advice and switched my POP3 WLM to IMAP and though it was initially a lot of work. had I known how nice it would be I would have done so a long time ago.

    Just wanted you to know that because of your post I gave the new Mail app another chance and I could go to it if I have to. Thanks for the push!
     
    Nikilet, Jul 29, 2016
    #26
  12. Bastet Win User
    Providing they don't disappear when the account syncs then you should be fine. You could also create the account under the Windows Mail app to see if the same folders & mails therein download/sync.
    I hope you recreated the account with imap settings rather than just changing the sever to imap.
     
    Bastet, Jul 29, 2016
    #27
  13. Nikilet Win User

    Windows Live Mail opens but won't load

    Actually, a guy from my ISP connected remotely with my desktop and he created the account. i don't feel completely confident that he knew what he was doing, after the fact, so I don't know about imap settings. I just looked and my
    incoming server is pop.kadokatelco.com and
    outgoing: smtp.kadokatelco.com,
    incoming mail server IMAP.
    Root folder path: C:\Users\Name\AppData\Local\Microsoft\Windows Live Mail
    Before it was not checked for the outgoing mail server to require authentication and now it is.

    I have WLM on both computers, same email address, etc. If I change the account on that computer to imap with the settings given above, will that account automatically sync with what I have on this computer?
     
    Nikilet, Jul 29, 2016
    #28
  14. Bastet Win User
    It appears he just set up the account for imap but added the server details as pop not imap.
    If you feel unsure just set up a new account in Windows Live Mail by selecting imap & under the incoming settings use imap.kadokatelco.com & keeping the same smtp server settings as you posted incl SSL if it's been selected. You could try just changing the pop part of the server to imap if the server is set to imap as from your post it appears it is but has pop settings. Personally I think support didn't know what they were doing so setting up a new account while keeping the old will allow you to assure yourself the new account is working fine & if it is then you can delete the original account.
     
    Bastet, Jul 29, 2016
    #29
  15. Kbird Win User
    Normally an Incoming IMAP Server would be something like ....... imap.kadokatelco.com but that maybe just the way your ISP does it?

    the ports on the Advanced Tab for Imap are usually 993 or 587 outgoing and 143 incoming

    If you have Folders you are using IMAP AFAIK , as POP does not allow custom Folders, POP3 accounts only Support the standard Folders , like Inbox,Deleted,Junk,Sent and Drafts maybe? been a while since I used POP3 , not since I was on Dialup , many years ago.


    In WLM , In the properties for the Account (RC>Properties) if you are using IMAP there will be an IMAP TAB , TAB no#5 on my computers .

    you should also have and option on IMAP Accounts to "Download all Folders" for the Account (sync) if you RC on the Account , and also be able to Hide or Show Folders.


    In WLM you need to setup a NEW Account as the imap Type , at least with Hotmail and Outlook accounts you cannot swap them to IMAP, but you can leave them enabled and setup th eIMAP account and make sure it it working correctly before deleting the Old Account.
     
    Kbird, Jul 29, 2016
    #30
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Windows Live Mail opens but won't load

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