Windows 10: Windows log-in says password is incorrect when it is not

Discus and support Windows log-in says password is incorrect when it is not in Windows Hello & Lockscreen to solve the problem; When trying to log into my PC, Windows prompts me to enter my Microsoft password. After having done that, it does not accept the password and says that... Discussion in 'Windows Hello & Lockscreen' started by Mark_xue, Apr 6, 2021.

  1. Mark_xue Win User

    Windows log-in says password is incorrect when it is not


    When trying to log into my PC, Windows prompts me to enter my Microsoft password. After having done that, it does not accept the password and says that it is incorrect. I know that password I entered is correct because I am able to log into my Microsoft account via the Internet with the same password.


    I have even tried using the on-screen keyboard just to make sure that characters are not being typed incorrectly. I have also changed my password to a new one, and the same error message displays itself. The system also disables my ability to use the PIN for some reason, which error code is: 0x80090016. When I attempt to restore my PC with "System Restore", although I did not set one, when it asks me for my Microsoft password, it says that it is incorrect.


    I am not sure if this is also a related error, but when trying to give a factory reset to the device, it does not go through because "something went wrong".


    I know that I am not the only person with this issue, as I have read about users who are facing the same problem. These users are have also recently reported this issue, which might indicate that the issue is something new.


    I am not sure what could be causing this headache of a problem, but if I had to guess, I think that for some reason the user credentials are not being updated on the device, in some aspect. "In some aspect" as sometimes the system accepts the password when I want to change the current password to a new password, but it declines the actual password, for example, when I try to log-in or try to "System Restore". I say this having a good connection to the Internet, so it's not simply a matter of the device not being able to update the user's credentials.


    Thank you to whom ever can help.

    :)
     
    Mark_xue, Apr 6, 2021
    #1

  2. Windows 10: Issues with logging into the computer and getting incorrect password message.

    Hi George,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is Internet connectivity issue.



    To assist you better, please provided us the information below:

    • When you say that "my password in it says it's incorrect", are you trying to login as Microsoft Account or Local Account on the computer?
    • Have you made any changes to the computer prior to the issue?


    I suggest you to follow the steps below to check whether caps lock or Num lock in enabled or not while entering the password.

    Also I recommend you to enter the password through On-Screen Keyboard. Check if it helps.

    1. At the login page.

    2. Click on Ease of Access icon which is present at the bottom right corner of the Screen.

    3. Then click on On-Screen Keyboard option from the list.

    4. Enter the password through On-Screen Keyboard and try to sign in.





    Please get back to us with an update on issue with logging into Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Apr 6, 2021
    #2
  3. Password says The paramenter is incorrect.

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    I understand your concern and will help you with the issue.

    I suggest you to follow the methods:

    Method 1

    Please follow the steps below to go back to the normal startup:


    • Type windows + r to open run command.

    • Type msconfig to open system configuration.

    • Uncheck the safe mode.

    • Then restart the computer and check.
    Method 2

    I recommend you to follow the article and check if it helps::

    Password says The paramenter is incorrect.

    Please get back to us with the updated status. WE will be happy to assist you further.
     
    AmritaBhattacharjee1709, Apr 6, 2021
    #3
  4. Windows log-in says password is incorrect when it is not

    Windows 10: Password Incorrect

    Hi.

    I have the same problem.

    On my surface pro the Upgrade went fine, and on my PC it keeps saying incorrect password when I try to log in. I log on my SP without problems With the same Microsoft account.

    My pc is online, and there is no other error Message than the incorrect password. I have tried rebooting a lot of times, I have logged out of the SP to try to log in on the pc. I have also changed the password on my Microsoft account, and everythings going
    fine on the SP, and the same incorrect password Message repeats itself on my pc

    I have separate licences on my devicess of course, and everything was working fine With Windows 8.1 on both Devices.

    Best regards

    Øivind Lindland
     
    Seizer1974, Apr 6, 2021
    #4
Thema:

Windows log-in says password is incorrect when it is not

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