Windows 10: Windows log on "Search for app in the store?" problem

when I log on Windows , a message appears "Search for app in the store?" I cant log in??!Is there any help with this issue?

:)

 

Windows Store problem

Hi,

In order to diagnose the issue, we suggest that you try the following methods:

Method 1: Run the Windows Store Apps troubleshooter.

The Windows Store Apps troubleshooter fixes problems that may prevent Windows Store Apps from working properly. To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

Method 2: Clear Windows Store app cache.

We suggest you to manually reset Windows Store app cache then try to download the game again. To manually reset, follow the steps below:

• Click Start.
• On the search bar, type CMD, and right-click CMD
  from the results.
• Click Run as administrator.
• Type wsreset, and press Enter.

Make sure that you are logged in to your computer using your Microsoft account.

We also suggest that you download and install any pending updates that needs to be installed on the computer through Windows Update and check if it helps resolve the issue.

Let us know if you need further assistance.

 

Search box and App store

Hi Divya,

Thank you for the update and I apologize for the delay in response.

I would suggest you to try running Windows store app troubleshooter and check if it helps.

Follow the below steps and check if it helps.

• Type troubleshooting in the
  Search area on the taskbar.
• Click on View all on the left panel of the Troubleshooting Windows.
• Select Windows store Apps.
• Follow the on screen instruction.

I suggest you to check if Windows search service is running.

• Press Windows + R key and type "services.msc" and press
  enter.
• Locate the Windows Search service and right click on it.
• Click on Properties and check the
  start option has been enabled.
• Check if issue persists.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Problem with Apps store

Hi Jayanth,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

If you have logged in using a Microsoft account, then the store will use the default sign in credentials.

Let us try the following steps and check if it helps.

Step 1: Windows store apps troubleshooter.

• • 
    Type troubleshooting in the search box on taskbar.
    
  • 
    Click troubleshooting in the search results.
    
  • 
    Click "View all" and then click "Windows Store Apps".
    
  • 
    Click "Next" and follow on-screen instructions.
    

Step 2: Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Hope it helps.

Let us know the status, we are glad to assist you further