Windows 10: Windows Login Issue - status:0xc000006d, substatus: 0xc0070016

I am unable to login into my Windows 10 21H2 device. There was a Windows Update so I thought ok let's do it, then it did the normal update blue screen but then it said failed to update undoing changes, at this point I got confused. Then it booted back into Windows and I tried to login and it did not work. It just said 'Something went wrong and your PIN is not available status:0xc000006d, substatus: 0xc0070016'. Please help me to get a way to work around this and get back into my machine and fix it.

:)

 

Cannot enter PIN on Windows computer, error message: (status: 0xc000006d, substatus: 0x0)

When I try to login to my computer using my pin, it gives me a message saying, "Something went wrong and your pin isn't available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again." When I click to set it up PIN, it says "The User Profile
Service service failed the sign-in. User profile cannot be loaded." When I click OK, it just goes back to the lock screen and the process starts over again. I cannot reset the password or create a new account.

 

Windows 10 Login issues

Hi Smith,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience you are facing in Windows. We will help you.

I suggest you to provide some information to help you better.

• Did you make any changes prior to the issue?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  
• 
  If it logs in Create a new user account and link the Microsoft account and check if the issue persists.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.