Windows 10: Windows mail app crashing when using the search feature

I am using the mail app and have several email accounts. My mail works fine in my gmail account and has all functionality. However when I go to use the search feature on my gsuite account, it causes my mail app to crash.


I have run the troubleshooting and then I get the following:

Issues Found

Hanging or crashing apps Not fixed

Reset hanging or crashing apps Completed


I'm not sure if I need to do something to fix this problem but I don't know how and my mail is still crashing when I try and search or when I go to one of my folders and try to search in the folder.


Thanks for the help!!

:)

 

Mail App Windows 10 keep Crashing

Hi Erfan,

Applications may crash due to unknown circumstances from time to time. To troubleshoot
Mail app crashes, we recommend trying these following methods:

Run the Windows Application Troubleshooter:

The troubleshooter detects and fixes errors within Windows Store applications
and built-in Windows 10 apps. It's always nice to try the troubleshooter before anything else. To use the troubleshooter, follow these steps:

• Download the troubleshooter on this
  link.
• Run the troubleshooter.
• Follow the on-screen instructions.
• After running the troubleshooter, restart your PC and check if your issue has been fixed.

Reset the Mail App:

Resetting or refreshing the Mail app usually resolves any issue with it. To reset the Mail app, follow these steps:

• On the search bar, search and open Apps & features.
• Scroll down to find Mail and Calendar.
• Select Mail and Calendar, then click Advanced options.
• Click Reset.
  
  Note: Resetting the Mail app will remove any account associated with it. No need to worry, logging your account back to the Mail app will resync your email account to the Mail app. No emails are deleted upon resetting/refreshing
  the Mail app/

Let us know how things go.

Regards.

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

MAIL APP

Hi,

Thank you for posting your query on Microsoft Community.

The Mail app might be unpinned from the start menu I would suggest you to search the mail app by following the below steps and check if it helps:

• Click on search icon and in the search box type
  Mail
• It will show you mail app at the top of the Window
• Right click on the Mail app and click on
  pin to start.

Hope this information helps and let us know the status of the issue we will be glad to help you further.