Windows 10: Windows Mail App Login Not Working

My Surface Book reset and my mail app stopped working, as did my outlook. I thought it way have been my computer specifically but I was helping set up an new Surface Book 2 when the same thing happened again with the same error message, 00000b. What gives?

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it. *Smile

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Mail App in Windows 10

Hi John,

We apologize for the delay in response.

Follow the below steps and check if it helps.

Step 1:

I suggest you to follow the below steps to change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account and select Change settings.
• Click on the Change mailbox sync settings and check in the
  Sync options.

If the issue persist, follow the below step.

Step 2:

I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

Follow the below steps to uninstall the Mail and Calendar apps.

• Open the Start menu, type Windows PowerShell in the search bar.
• Right click on the Windows PowerShell and select
  Run as administrator.
• Enter the below command to reinstall the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

Note: After performing the above steps, install the Mail and calendar app form the Windows store.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.