Windows 10: Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015

Discus and support Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015 in Windows 10 Customization to solve the problem; I broke something. I tried to add an old email account to Windows Mail. Windows Mail automatically detected my IMAP and SMTP servers, but it... Discussion in 'Windows 10 Customization' started by Tombax, Jun 11, 2019.

  1. Tombax Win User

    Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015


    I broke something.

    I tried to add an old email account to Windows Mail.


    Windows Mail automatically detected my IMAP and SMTP servers, but it listed them strangely.
    IMAP was - secure.emailsrvr.com:993:1
    SMTP was - secure.emailsrvr.com:465:1

    The account wouldn't sync. I thought it was strange that there was the extra :1 on the end, so I deleted it.

    That's when things got weird...


    Mail froze and wouldn't back out of the account settings window.

    I tried the following:
    I reset the mail app from system settings > unwanted account is still there.

    I uninstalled the app with powershell then reinstalled > unwanted account is still there.

    I restored my computer to an earlier date > unwanted account is still there.


    I want to avoid resetting my PC.

    This ONLY affects MY profile, none of the other profiles are affected.


    This is the account I want to remove:

    Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015 72c4f4c3-dbe9-4ff6-ba04-50720da94496?upload=true.png


    These are the errors that pile up when I try to open "Account Settings" for that account:

    Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015 a37b5566-b5f6-46d0-9334-5175ebf5a401?upload=true.png


    I can't understand why this issue persists after uninstalling and reinstalling Mail and Calendar.


    I can provide error log files upon request.

    :)
     
    Tombax, Jun 11, 2019
    #1
  2. tbdriver Win User

    Vista Windows Mail error in account setup

    I’ve been using Windows Mail (Vista 32 bit) for almost a year with no problems. Recently my email account in windows mail was deleted, and I did not do it ! I have tried many, many, many time s to add my account back in and it will not add it. After I click finish on the last screen I receive the following error msg: “An error occurred while reading the new account information. No changes have been made.” …my account is not added. I also verified that I’m typing my password in in lower case as it should be. I have even phoned Comcast to verify my entries on each screen and they are correct (incoming/outgoing servers, etc). I also installed Windows Live Mail and I had the exact same error msg. In Windows Live Mail I can set up the account manually and in the outgong server, Comcast uses port 587 so, I can specify that port and it still does not help. I don’t think there is a problem in the software, I think it’s somewhere else in my OS, system, or ports or something… I have no clue. Also, I've started worrying if I have a trojan or malware that Avast and SpySweeper cannot detect. I did a boot-time sweep with Avast and it did not find anythng. Prior to that I did a scan (in the OS) and Avast found a malwre in an MP3 file downloaded from Limewire. It quarantined it and I deleted it. I did a system restore (using Vista's restore points) back about 5 days and still had the same problem. Did a restore back further and still the same problem. So, I still don't think the problem is in the software... gotta be some where else.

    Can anyone help ? please ?
     
    tbdriver, Jun 11, 2019
    #2
  3. Vesao Win User
    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Jun 11, 2019
    #3
  4. Kim Hov Win User

    Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015

    0x8000FFFF Mail App error setting up hotmail account

    I got the solution!!!!!

    You have to go to your account in windows settings, and change your microsoft account ex "*** Email address is removed for privacy ***" to local ex "hallo", and then you have to log out, and log in with your local account ex "hallo".

    Now you can delete your mail account in mail and calendar. When you are done.

    Then go back again to your account in windows settings, and change your local account ex "hallo" to your microsoft account ex "*** Email address is removed for privacy ***", and then you have to log out, and log in with your microsoft account ex "*** Email address is removed for privacy ***"

    Now mail account and calendar account works again, it is magic!!!!
     
    Kim Hov, Jun 11, 2019
    #4
Thema:

Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015

Loading...
  1. Windows Mail Cannot Remove Account, logs AccountsControlHost.exe error 0x40000015 - Similar Threads - Mail Cannot Remove

  2. Cannot see account at log in screen

    in AntiVirus, Firewalls and System Security
    Cannot see account at log in screen: I am trying to add myself as a second user to my wife's PC (Windows 10). I have done that (as administrator) but my account does NOT show up at login. I cannot see the register key logonUI in the registry....
  3. Windows *Store* - Cannot remove additonal account

    in Microsoft Windows 10 Store
    Windows *Store* - Cannot remove additonal account: I logged into Windows with my son's Microsoft account. I then logged in as myself in the Windows Store. I installed apps that have purchased etc. But if I log myself out of the Microsoft Store, my son is still able to login as me and what's worse is he can use HIS PIN to...
  4. cannot log in with AD account.

    in Windows 10 Customization
    cannot log in with AD account.: i have one windows 10 PC that does not give me the option to log on as a different user. it only gives me the option to log into the local accounts on the PC. i use this PC to test Active Directory accounts from time to time, and i cannot figure out for the life of me why i...
  5. cannot log into windows live mail

    in Windows Hello & Lockscreen
    cannot log into windows live mail: error message: asking for name and password which i have entered but it will not let me in https://answers.microsoft.com/en-us/windows/forum/all/cannot-log-into-windows-live-mail/0123fa72-4798-49d8-83f4-8c67728c3cb2
  6. Exe error

    in Windows 10 BSOD Crashes and Debugging
    Exe error: what does this mean and how i can fix this? (the instruction at 0x00000000759059A0 referenced memory at 0x00000000759059A0. the required data was not placed into memory because of an I/O error status of 0xc000009c....
  7. Windows 10 Mail - Cannot Add AOL Mail Account

    in Windows 10 Software and Apps
    Windows 10 Mail - Cannot Add AOL Mail Account: AOL Mail stopped receiving emails on 8/4/18. Went to my account - Mail - then tried to click on my AOL Mail account it would not open for me to see if there were any issues. Next I contacted Microsoft Support and they scanned all system files & drivers and was not able...
  8. Cannot Log into Administrator Account

    in User Accounts and Family Safety
    Cannot Log into Administrator Account: Hello, I was working on my laptop when suddenly my system restarted and I lost all my personal files( I have a back up). However, I cannot login as administrator, it says you are logged in using temporary account. I tried resetting my laptop as well as I did the registry...
  9. Remove a account Mail

    in Browsers and Email
    Remove a account Mail: I have been looking in tutorials and other posts and do not have a solution to this problem. In Mail I have two accounts. One is my personal MSN account and the other is a Exchange account with my former employer. Obviously the former employer has deactivated my account....
  10. Cannot log into Microsoft account on Windows 10

    in User Accounts and Family Safety
    Cannot log into Microsoft account on Windows 10: So I was trying to log into my Microsoft Account on my Windows 10 install, and going from the Accounts>Family and Other Users, and then hitting the link to login, and it just pops with a black window for 1 second and then goes away and nothing happens. Anyone else have...