Windows 10: Windows Mail Messages Saved To Other Folders

When I receive emails from clients, I save them to my hard drive in folders named for the client; e.g., C:\Clients\SmithCo


I then delete the email from my mail in-box.


Sometimes I need to retrieve an email and reply to it.


When I double click on the email file name, it opens in Windows 10 Mail but there is no option available to REPLY.


What am I missing?

:)

 

Saving a file to a folder

Hi Dean,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

I will definitely assist you

It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.

• 
  How are you accessing emails through web browser or through a mail client (mail app, outlook 2010/2013)?
  
• 
  Are you trying to save the email attached file? Please elaborate.
  

If you are using Outlook email, let’s try simple steps and check if it helps. Try the below steps provided.

Step 1.

If you want to save only the attached file from the email, try the below step.

• 
  Right click on the attached file and click on Save as.
  
• 
  Now select a folder location where you want to save the attached file.
  

Step 2.

If you want to save the file along with the email try the below steps provided.

• 
  Open the mail you want to save and click on File on the top of the right side.
  
• 
  Click on Save As and select a folder location where you want to save the email.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Saving a file to a folder

Hello,

Thanks for getting back to me. I'm opening up an attachment from a google account. When I right click I don't have the 'save as' option also I did not have that option when I checked the 'file' either...

Please advise.

Thank you,

 

Adding Folders to Mail, no plus sign

Thank you for your response, CarolRogers3.

With regard to your concern in exporting emails from the Windows 10 Mail app, the option to export emails is not yet available like in Outlook. However, after you uninstall and reinstall the Mail app, add the account
to your Mail app. After adding the account all your emails will pop up automatically. But, we can also save the individual emails from Mail app.

To save the individual emails, follow these steps:

1. Open the Mail app.
   
2. Click on the email, you would like to save.
   
3. On the top right corner of the screen, click the
   Actions icon (…) and then click
   Save as option.
   
4. Finally, enter a name for the email message before clicking the
   Save button.
   

The email message will be saved with .eml file. To open the saved email message, simple double-click on it to open the same in the Mail app.

I would suggest you to follow the steps from the previous post and let us know about the results.

Roohi Taj S

Microsoft Community - Moderator