Windows 10: windows mail puts sent email into junk rather than sent email folder

Discus and support windows mail puts sent email into junk rather than sent email folder in Windows 10 Software and Apps to solve the problem; I cannot access a file menu either to change the settings. Sorry if this is a dumb question but is Windows mail connected to Outlook? I can see the... Discussion in 'Windows 10 Software and Apps' started by DannyH_500, Jun 18, 2020.

  1. windows mail puts sent email into junk rather than sent email folder


    I cannot access a file menu either to change the settings. Sorry if this is a dumb question but is Windows mail connected to Outlook? I can see the settings there and the box 'save sent email to sent email folder' is ticked. I cannot find such option in windows mail....


    Thanks for reading

    :)
     
    DannyH_500, Jun 18, 2020
    #1
  2. cgsos Win User

    Mail app not displaying sent emails in folder


    I've added an IMAP account provided by an institutional server (****@fidas.org). I've checked that sent items are stored correctly when working on Windows Live Mail or from webmail.



    This is not the case with the new Windows 10 metro mail app, sent emails don't show in any of the sent folders I've created.



    I've been struggling with the issue for quite a long time. My mail provider does not know where the issue might be. I believe it is somehow related to the name the windows mail app gives to the folder for sent items. If I knew the exact name of that folder I could create a folder with that name through the webmail page and finally have all of my devices properly sync.

    I've talked to the technical service and they adviced me to switch to another mail provider app. I would prefer not to do that because I like the integration with People and other windows apps.



    Thank you.
     
    cgsos, Jun 18, 2020
    #2
  3. SENT EMAILS NOT BEING SAVED IN SENT FOLDER

    PLEASE HELP! I have Windows 10 and I use Windows Mail. I can send emails but the emails I send are not being saved in my sent folder. My internet service provider has confirmed that the problem is not with the server but with your Mail application. I spoke
    with one of your customer service agents and was advised that in order to enable the Save copies of messages in the Sent Items folder, I must do the following: In Outlook 2010 or later versions: Click File, click Options and in Options, click Mail. Under the
    Save messages section, enable the Save copies of messages in the Sent Items folder option. Click OK. Problem. When I follow your steps and go into Mail, there is not a Save messages section. I want to enable save sent emails and it should not be this difficult
    and time consuming.
     
    MarilynTaylorXW, Jun 18, 2020
    #3
  4. ean7035 Win User

    windows mail puts sent email into junk rather than sent email folder

    sent emails folder

    How do I get Windows Mail, not Outlook.com, to send or log my Sent emails. At the moment they are sent but there is no record in either Sent or Sent Itmes folders.
     
    ean7035, Jun 18, 2020
    #4
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windows mail puts sent email into junk rather than sent email folder

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