Windows 10: Windows Mail sync issue

My Windows Mail will sync my emails coming in but not deleting them and the folders are not syncing? I am using a web based email. MTS mail.




Moved from: Outlook.com / Email / Managing email folders

:)

 

WIndows 10 Mail application not working properly and sync issues.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in mail app settings.



To assist you better, please provide us the information below:

• When you say that "but cant switch that account in the app (the original account is listed as an outlook account", what exactly are you referring to?
  
• What are the troubleshooting steps which you have performed to resolve the issue?

I suggest you to refer to the suggestion provided in the Microsoft Help Article about sync settings related issues in Mail app and check if it helps.

Resolve sync issues in Mail and Calendar apps in Windows 10:

Resolve sync issues in Mail and Calendar apps in Windows 10

Please get back to us with an update on issue with syncing emails on Mail app, we will be happy to help.



Thank you.

 

Windows 10 - Error Ox85050041. Mail app not syncing e-mails and Windows update not working.

Hello Linda,

We understand now that your are facing issue with your e-mail syncing in Mail app and Windows update not working. Let's try the steps below and check if it works:

Step 1: Kindly follow the steps mentioned in the link below and check if it helps:

Resolve sync issues in Mail and Calendar apps in Windows 10

Step 2: Run Windows Update Troubleshooter

I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Update troubleshooter:

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Windows Update troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 3:

I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

• Press Windows key +R, type “services.msc”
• Locate the BITS, Cryptographic, MSI Installer and the
  Windows Update Services and check if it is running.
• If not, right click on the service and click start to start the service.

Let us know the result. We will be happy to assist you further.

Thank you.

 

Windows10 Mail syncing issues

Hi,

Just to clarify, you are facing the issue in Mail app, is that correct?

If so, I suggest you to try the troubleshooting steps suggested in the help article below and check if it helps.

Resolve sync issues in Mail and Calendar apps in Windows 10

Let us know the result, we will be glad to help if you need further assistance.