Windows 10: Windows mail will not open the body of email messages from one particular source

Hello. I get many emails every day, and the Windows [10] Mail app works perfectly except for emails from one particular source only *** Email address is removed for privacy *** a very reputable source sent to my gmail account, for which the body of the emails pictures, links and text are not displayed. These emails display properly on all devices in the Office Outlook app, as well as my Gmail webmail. This situation has existed for many months, so is not dependent on which Windows Updates are installed, which are always installed as soon as available. Can anyone suggest why this might be the case, or is it simply a bug in the Windows Mail app? Thank You.

:)

 

Email message body blank

Hi All,

Recently I upgraded my windows phone from 8 to 10.

Version build :

Windows 10.0.10586.107

Outlook Mail 17.7812.42252.0

When I open Outlook (Gmail), it will automatically load the inbox, where I can see sender,subject and snippet of the message (about 35 characters of the body content).

When I tap on the message, it will show the Sender, Date, Subject and a blank white body. Even when the message only contain short text, it would not load.

So far I have tried "Reading-Automatically download external images and style formats" to no avail.

I found "Email message body is blank in Outlook - Outlook" but seems not relevant.

Appreciate your help and suggestion.

***Post moved by the moderator to the appropriate forum category.***

 

Open body of email

How can I just open the email so I can read the body of an email?

Currently in Win 10 mail app, when I select an email a third od the screen is taken up by the list of emails.

There seems not to be a way to reduce or collapse this pane.

You can collapse the account/folder pane but not the list of emails that takes up a lot of space.

I am using a Surface Pro 3 and it has a nice screen size but some emails are long and I have to do a lot of reading.

If anyone knows how to get view the text across the screen or most of the width of the screen that would be great!!

Jesseb

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)