Windows 10: Windows Maps app freezes while redirecting

Discus and support Windows Maps app freezes while redirecting in Windows 10 Software and Apps to solve the problem; When trying to do a turn by turn navigation in Windows maps and the driver missed a turn, the maps app starts to show "Redirecting". But it freezes at... Discussion in 'Windows 10 Software and Apps' started by Lance.C, Apr 30, 2020.

  1. Lance.C Win User

    Windows Maps app freezes while redirecting


    When trying to do a turn by turn navigation in Windows maps and the driver missed a turn, the maps app starts to show "Redirecting". But it freezes at that point and would not redirect. Leaving it like that for a while will crash the maps application. Driver will have to restart the tablet in order to run the maps app again.


    This could be intermittent but it's very easy to duplicate. From where I am, I only get a redirecting message twice or thrice before I duplicate the problem. To duplicate this problem, the user needs to use the maps application to do a turn by turn navigation and actually drive and miss a turn. Missing a turn should allow maps app to redirect. It will be difficult to reproduce the issue when the user is not actually driving.

    :)
     
    Lance.C, Apr 30, 2020
    #1

  2. Windows Maps App.

    Hi, Peter

    Thank you for posting your query in Microsoft Community, I understand your concern and will try to assit you in the best way we can.

    Have you tried restarting your system and check if you are able to find the app in your computer. If not then I would suggest that you do so and check if you are able to locate the app.

    I would also suggest that you go to your c: drive locate Program Files open WindowsApps and check if the app is present there.

    If you still cant find the app in your system then follow the steps mentioned below to remove and re-install Maps.

    • On the search bar, type “Powershell” right click on it and select Run as Administrator.
    • Copy and paste the command stated below
    get-appxpackage *Microsoft.WindowsMaps* |remove-appxpackage

    • This will remove Maps from your system, you can install the app again from Store. But it will required to close Windows Store (if opened) to reinstall Maps.

    Hope this information helps
     
    Vanessa Sohtun, Apr 30, 2020
    #2
  3. Arun B J Win User
    windows 10 mail app freezes

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    From what you have mentioned, I would suggest you to try these steps to see if it resolves the issue.

    Method 1: Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch pad.

    Refer these steps:

    • Press Windows key +X, select
      Control panel

    • Change the view by option on the top right to
      Large icons

    • Click on troubleshooting and click on the
      view all option on the left panel

    • Run the Windows Store apps troubleshooter

      Refer the link below.

      Note: Please don’t run app troubleshooter in the link. This applies to windows 10 also.

      windows 10 mail app freezes

      Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Apr 30, 2020
    #3
  4. dalchina Win User

    Windows Maps app freezes while redirecting

    windows maps

    Hi, if you're referring to the UWP Maps app that comes with Windows, then please realise these apps use a new programming model that does not use exe's and dll's.

    To launch the Maps app you have these URI's:

    bingmaps:
    ms-drive-to:
    ms-walk-to:

    (See
    Settings Pages List of URI Shortcuts in Windows 10
    )

    For example, an Autohotkey line that launches the app is:

    run, bingmaps:
     
    dalchina, Apr 30, 2020
    #4
Thema:

Windows Maps app freezes while redirecting

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