Windows 10: Windows Media Player 12 won't burn audio CD's

Windows 10. Can't burn audio CD's. Burns to 99% then I get an error message box that says something like, "Cannot burn these files. Maybe your CD burner is busy, not connected correctly, or using the latest driver. " I checked with my new Verbatim External Slimline CD/DVD writer #98938. It is designed to burn audio CD's. I have the latest firmware and driver. I've tried 2 other CD/DVD burners with the same result. I've tried 3 different brand of CD-r's. I've tried different burn speeds. My burner plays audio CD's just fine. I can burn data CD's and DVD's just fine. I've tried all the USB ports on my Dell XPS laptop. The MP3 files are not copy protected.


I have a Microsoft $upport contract. They can't/won't get it to work. They spent 90 minutes trying various things. Then they said they don't support Windows Media Player 12 because even though it is part of Windows 10, it was created within Windows 7, which is past the support window.


For what it is worth Nero 2019 Nero Burning ROM won't burn audio's either. The log file says, "Device not available" and "could not perform write".

:)

 

Windows 10, Media Player 12, Burning Audio CD "An Error Occurred" details states "Windows Media Player encountered a problem while burning the file to the disc."

When burning an Audio CD using CD-R or CD-RW I am getting an error from windows media player 12.

"Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list."

Software installed on system is

• Windows 10 build 1803 (x64)
• Media Player 12.0.17134.81
• Nero 2018 Platinum

Using a LG model WH16NS40 drive and Magnavox 52x 700MB 80min disc. My C: drive is a Samsung 500 GB 850 SSD that contains my library of MP3 files. My paging file is managed by the system on a RAID 0 drive D: comprised of 3 Samsung 1 TB 850
SSD drives. Intel i7 7820X CPU and 128 Gigs of RAM.

Steps to reproduce,

1. Open Media player
2. Select enough MP3's in your library to fill the disc (I was using 700 MB discs)
3. Add them to a new bun list in Media Player
4. Insert a CD into drive. (tried both CD-R and CD-RW with same results)
5. From the "Burn" tab in Media Player I selected the "Start Burn" button
6. I immediately was given an error message:
   1. "Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list."
7. Changed to optical drive letter (mine is drive E in media player. Status in media player stated "An Error Occurred"
8. Selected the red X next to file. It said the following:
   1. "Windows Media Player encountered a problem while burning the file to the disc."
9. Press the "Start burn" again and now different files from the same list are causing the error. Never gets to processing the files for the burn
10. Keep pressing "Start Burn" until it works and no errors are reported. No changes of the audio files just clicked the "Start Burn" button.

Burn options in Media player are:

• General
  • Burn Speed - Slow
• Audio CDs
  • Apply volume leveling across tracks - CHECKED
  • Burn CD without gaps - CHECKED
• Data Discs
  • Add a list of all burned files to the disk in this format: - M3U
  • Use media information to arrange files in folders on the disc - CHECKED

I have a video of the this process to back up what I'm reporting


The problem is when I have a large selection of files I want to burn to multiple Audio discs, I have to "baby sit" the process and only process enough files to fill one disc (multiple discs won't retry just moves onto the next set of files). A burn of multiple
discs is a nightmare using Windows Media player and is as pleasant as backing up a 1 TB drive to floppies.

I've seen other posts about un-installing media player (did that), defrag the hard drive (SSD try again), Clean the CD lens, CD's are old technology (really!!!, an excuse I seen on this forum from another user). Windows Media Player won't burn CDs

Please fix Media Player so it won't error out on files that are obviously not the problem. I've been using Media Player since version 10. I've tried others and they either focus on doing too much, poorly or don't have this ability to burn a playlist as
easily at Media Player.

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.

Thank you.

 

BURNING CDS WINDOWS MEDIA PLAYER

Hi,

I appreciate your efforts.

• Are you able to play other audio/video and online audio/video with out any issues?
• Are you able to play other audio/video on Media Player without any issues?

As I can see from the title you are using Media Player to play the CDs. Try to play from other apps available and check if it works fine.

It could be either an issue with Media Player or the way you have burned it to the CD or with the sound card.

Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-us/windows/burn-cd-dvd-media-player#1TC=windows-10

For reference:

Try all the steps provided in the link below and check if it helps.

Fix sound problems:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope this helps in resolving the issue with Sound. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.