Windows 10: Windows Media Player no longer has my music library

Windows 10 Windows Media Player 12

Hello.
Just turned on my computer and Windows Media Player has one album showing with 4572 songs at 0 minutes
My library in WMP is gone
The music in file explorer plays thru groove music. I have to right click on the track and select for it to be played on WMP.
I've uninstalled and reinstalled to no avail
Updating media library has been on for a while but nothing is updating. I've tried to delete this one album. It will not delete.
I would post a screenshot but don't know how here
What do i do to get my library back in WMP and have it work?

:)

 

Windows Media Player.

Hi,

Thank you for posting to Microsoft Community.

I would suggest you to check the ‘Windows Media Player’ settings from the steps below.

1. Open the ‘Windows Media Player’, in the player ‘Library’, click on ‘Organize’.
   
2. Select ‘Options’, this will open the ‘Options’ window for the ‘Windows Media Player’.
   
3. Click on the ‘Library’ tab, please confirm if the ‘Retrieve additional information from the Internet’ is checked, check the options ‘Rename music files using rip music settings’ and ‘Rearrange music in rip
   music folder, using rip music settings’ under ‘Automatic media information updates for files’. Click on ‘Apply’.
   
4. Click on the ‘Player’ tab and check the option ‘Connect to the Internet’. Click on apply.
   
5. Restart the ‘Windows Media Player’ and check if it works out for you.
   

Hope it helps.

Aaron Summith

Microsoft Community - Moderator

 

How do I restore my playlists in the Windows Media Player library

Hi,

In order for the playlist to reappear in your Window Media Player, we suggest that you add it again to your library. To do this, follow the steps below:

• Open your Window Media Player.
• Click the Organize button, then Manage libraries.
• On the drop-down menu, select the appropriate media (ex. Music).
• Select the folder you want to add to your library.
• Click Add, then OK.

Let us know if you need further help.

Regards.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.