Windows 10: Windows Memory Diagnostic not working; Displaying no results

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When running Windows Memory Diagnostic, if you receive a black screen or blue screen either after selecting “Restart now and check for problems” or “Check for problems next time I start my computer“, this post will help you resolve the problem. Some users have also reported that the problem occurs when the tool is run […]

This article Windows Memory Diagnostic not working; Displaying no results first appeared on TheWindowsClub.com.

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Memory diagnostic test results not found

Hi,



Thank you for writing to Microsoft Community Forums.



This is very unusual that you are unable to find the results for Memory Diagnostic test.



Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type eventvwr and hit enter.
   
3. Now expand Windows Logs and click on
   System.
   

You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.

1. Right click on System and click on
   Find.
   
2. Now type Memory Diagnostic results and click on
   Find Next
   

This should pull up the results for Memory Diagnostic that you have ran.



Let us know if there are any concerns, we will certainly assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Memory Diagnostics App, No Results

Due to hearing a beep on wake, ran Memory Diagnostics. Watched it run to completion, but on restart no results are offered. I have run it three times now with no results.

I already searched Event Viewer, there is no entry for memory diagnostics results. I can find the entry for MemoryDiagnostics-Schedule, but THERE ARE NO RESULTS. I say this knowing other people have had this problem going back for years, having read different
support entries for this same issue and all the responses just said to search Event Viewer.

Again, I have searched Event Viewer and there are no Memory Diagnostics Results.

I use ESET Internet Security, could that have any affect?

 

Get results of Memory Scan Diagnostic

Hi,



Thank you for posting your query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

Windows 7 Memory Scan Diagnostic may not be compatible with Windows 10.

You will find the memory diagnostic log under ‘Event Viewer’.

You may try the following steps:

a) Under ‘Event Viewer’ expand ‘Windows Log’
and right-click on ‘System’ and click on ‘Find’.

b) Type in ‘MemoryDiagnostics-Results’
and click on ‘Find Next’.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.