Windows 10: windows memory diagnostic tool

Discus and support windows memory diagnostic tool in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi , my computer has performance issues i've tried to use this tool to check if my ram works properly after my computer restarts shows a black screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by panostheodorou1, Sep 18, 2020.

  1. windows memory diagnostic tool


    Hi , my computer has performance issues i've tried to use this tool to check if my ram works properly after my computer restarts shows a black screen and nothing happens i did a format in windows and i have the same problem i have also change the ram but again nothing ! i thing that the motherboard is the problem . please help !

    :)
     
    panostheodorou1, Sep 18, 2020
    #1

  2. Windows memory diagnostic tool not Working in Windows 10

    Hi,

    Thank you for posting your query in Microsoft Community.

    I apologize for the inconvenience caused. We are glad to help you.

    We recommend that you let the Memory Diagnostics Tool run automatically. However, advanced users might want to adjust the tool's settings. Here's how:

    • When the Memory Diagnostics Tool starts, press F1.
    • You can adjust the following settings:
      • Test mix. Choose what type of test you want to run: Basic, Standard, or Extended. The choices are described in the tool.
      • Cache. Choose the cache setting you want for each test: Default, On, or Off.
      • Pass count. Type the number of times you want to repeat the test.
    • Press F10 to start the test.
    If the Windows Memory Diagnostics tool doesn't run automatically, you can run it manually.

    • Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.
      windows memory diagnostic tool [​IMG]
       
    • If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    • Choose when to run the tool.

    Hope this information helps. Do contact us for further queries. We will be happy to assist you.

    Regards,

    Jenith
     
    Jenith_James, Sep 18, 2020
    #2
  3. bar9 Win User
    Windows memory diagnostic tool not Working in Windows 10

    Thanks, Jenith. The problem is that: when I attempt to run Memory Diagnostics Tool manually per your instructions:

    • Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems. 
    • If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    • Choose when to run the tool.
    When I choose when to run the tool (i.e., for instance, chosing 'restart now and check for problems'), and then shut the computer down, when it comes back up, I get a black screen (as I described in original post), and it appears that Memory Diagnostics
    Tool does not run at all. I wait and wait for minutes ... hours, and screen remains black, with Memory Diagnostics Tool not appearing to be running. I then turn the computer off, and then back on and it boots up normally to Windows 10 without running the Memory
    Diagnostics Tool. Whatever my approach, it seems that Memory Diagnostics Tool will not run.

    The Memory Diagnostics Tool has not otherwise run automatically on its own.
     
  4. jemcd Win User

    windows memory diagnostic tool

    Windows memory diagnostic tool not Working in Windows 10

    This is a totally useless reply from someone who did not read the original complaint.
     
    jemcd, Sep 18, 2020
    #4
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