Windows 10: Windows movie maker format issue?

We opened movie maker and have an odd 90 degree mirroring on our video when we opened one to edit it. Ideas? We have just updated the program and still have the same issue. See below.....




:)

 

Windows Movie Maker

Hi,

To get a better grasp of your Windows Movie Maker's issue, kindly provide the following:

• The version of your Windows Movie Maker.
• Troubleshooting steps already provided.

In the meantime, if you have purchased or downloaded the said app from our Windows Store, I suggest that you try and run our troubleshooter by clicking this
link.

I'll keep an eye out for your reply.

 

No sound on Windows 10 Movie Maker

Hi,

• What is the format of the video?

I suggest you to convert the video format .wmv and add it in the Movie Maker and check if the behavior.

Please keep us updated with the status of the issue, to assist you further.

Thank you.

 

cannot get music in movie maker, in windows 10

Hello Mario,





There are multiple reasons why you can’t get audio in Windows Movie Maker. To best address your concern, we need you to answer the following:

• Which Windows 10 build are you running? To know your Windows 10 build, follow the steps in this
  link.
• Which Windows Movie Maker version are you using? To know your Windows Movie Maker version, follow the steps below:

1. Click
File.

2. Select
About Movie Maker.

• Is the issue happening to all video or music file format, or is it limited to a specific file format?
• Did you make any changes before this issue happened?
• Are you getting an error message when using Windows Movie Maker? Can you provide us a screenshot?
• What troubleshooting steps have you done so far?

Looking forward for your response.