Windows 10: "Windows needs to restart" Message, I Have DMP File

Discus and support "Windows needs to restart" Message, I Have DMP File in Windows 10 BSOD Crashes and Debugging to solve the problem; I had Win 7, then had Win 10 32 bit installed on my 64 bit system 2 months ago, no idea why they installed win 10 32 bit. I've had 3 or 4 of these... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JoeFromSd, Jun 2, 2020.

  1. JoeFromSd Win User

    "Windows needs to restart" Message, I Have DMP File


    I had Win 7, then had Win 10 32 bit installed on my 64 bit system 2 months ago, no idea why they installed win 10 32 bit.


    I've had 3 or 4 of these Restart messages, sorry it might not be the exact message, then it had to collect data I think I think it said.


    I hope someone can take a look at this dmp file and tell me why win 10 keeps needing to Restart on me!


    https://1drv.ms/u/s!AihlLUHgYZFekTqLdgn3PehVuPVu?e=E12lDh

    :)
     
    JoeFromSd, Jun 2, 2020
    #1

  2. Help reading mini dmp file

    Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.
     
    Static~Charge, Jun 2, 2020
    #2
  3. Random Restarts - Windows 7-64 bit

    Whelp, the random restarts are back......

    I am attaching a copy of the dmp file here..... looks like it is being caused by driver hal.dll

    WTF is that?
     
    snuffnchess, Jun 2, 2020
    #3
  4. "Windows needs to restart" Message, I Have DMP File

    Windows 7 is bluescreen-ing on me. can anyone help with the .dmp files.

    Download a copy of BlueScreenView 64-bit. Unpack the ZIP file and launch the EXE. It will scan your \Windows\Minidump folder for crash dumps; click on the file that you want to analyze. In the bottom half of the window, BlueScreenView will list the EXEs, DLLs, and drivers that were running when the crash happened. The files with a pink background were responsible for the crash.

    I was able to look at your DMP file. I find it a bit odd/suspicious that the Netwsw02.sys driver doesn't show a product name, description, company name, or path. A little digging found that this driver is probably for the Intel Wireless WiFi Link Adapter. Do you have a WiFi adapter in this computer? Your System Specs don't show it. If you do, what is the brand/model?

    In the meantime, run Memtest86+ and check for bad RAM. Do at least one full pass, preferably several. It will take a while to check all 16 gigs of RAM in your machine.

    It would be a good idea to run some malware scans, too.
     
    Static~Charge, Jun 2, 2020
    #4
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"Windows needs to restart" Message, I Have DMP File

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