Windows 10: Windows not booting after updating amd radeon driver

Discus and support Windows not booting after updating amd radeon driver in Windows 10 Installation and Upgrade to solve the problem; I decided this afternoon to update my AMD Radeon HD 8730m graphics card on my laptop. After downloading and installing the latest update, my screen... Discussion in 'Windows 10 Installation and Upgrade' started by SirBabushka, Apr 8, 2020.

  1. Windows not booting after updating amd radeon driver


    I decided this afternoon to update my AMD Radeon HD 8730m graphics card on my laptop. After downloading and installing the latest update, my screen froze when the installation was finished. Deciding to restart my laptop, it didn't want to boot windows and hasn't wanted since. I tried booting windows through safe mode, but this didn't work either. Attempting system restore to several restore points hasn't worked either, giving the error 0x8007007e every time. Pretty much every other option in the advanced problem solving section hasn't worked, because windows tells me something went wrong. Even a factory reset which would keep my files, but delete all other applications gives an error, saying there was an error resetting the pc. I feel like I am out of options without deleting the files on the computer. I really do not want to lose some files on the hard drive, what do I do to get out of this mess?

    :)
     
    SirBabushka, Apr 8, 2020
    #1

  2. Driver Error AMD Mobility Radeon HD 5000

    ok, it didn't work after all. windows update has seemingly installed another
    driver update for my amd mobility radeon hd 5000, this time breaking it again.

    i tried what you suggested step by step, but that didn't work either. I'll try it again with running a win 7 driver in compatibility between steps two and three and keep you posted on the results.
     
    WanjaLeuthold, Apr 8, 2020
    #2
  3. JD_1919 Win User
    AMD Radeon Drivers

    I have a Dell Inspiron 15 3000 laptop. The last build that worked correctly was 1803. All builds after that have had bad AMD Radeon video drivers. Driver updates from AMD do not solve the problem. Windows works in Safe Mode but studders in normal boot
    on all apps and programs. To fix I have had to disable the display driver in control panel. Anyone else have this issue?
     
    JD_1919, Apr 8, 2020
    #3
  4. NMUK Win User

    Windows not booting after updating amd radeon driver

    AMD ATI Radeon HD 3450

    Hi,

    After many users reporting the same issue after AMD Windows 10 Nov 2017 update where rolling back driver was not working we found the steps to resolve this for all of them at AMD mobility Radeon HD4500 not working after windows 10 update - Windows 10 Help Forums

    Extracted steps from this article and post by psylocyble/jcorallo:

    • Device Manager
    • Display Adapters and right click on your installed adapter
    • Choose Update Driver
    • "Browse my computer for driver software"
    • Click "Let me pick from a list of available drivers on my computer"
    • In the list choose an older driver and click Next

    In our case it was the 2015 driver which resolved the issue for most users.

    Microsoft or ATI/AMD have made an major mistake in releasing these updates as we have received many calls in the last 3 working days from clients, for some reason is using Microsoft generic drivers instead after the update.

    Hope this helps you and others.
     
    NMUK, Apr 8, 2020
    #4
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Windows not booting after updating amd radeon driver

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