Windows 10: Windows not detecting headphones

Discus and support Windows not detecting headphones in Windows 10 Drivers and Hardware to solve the problem; I recently got a new headset, and it was working fine until a few days ago, I found that there was an issue with the cord and ordered a replacement,... Discussion in 'Windows 10 Drivers and Hardware' started by CephalonMesa, Sep 28, 2020.

  1. Windows not detecting headphones


    I recently got a new headset, and it was working fine until a few days ago, I found that there was an issue with the cord and ordered a replacement, but the new cord isn't being detected by windows, but works just fine on other devices.

    I've tried updating, uninstalling, dis and re-enabling my drivers, restarted multiple times, turning off audio enhancements, doing a system recovery, and nothing has worked, it's still acting as if it's not plugged in.

    If anybody has a solution it'd be much appreciated.

    :)
     
    CephalonMesa, Sep 28, 2020
    #1

  2. Headphones Not Detected

    Wasn't sure what topic to put this under.

    Windows 10 refuses to detect my headphones from my headset. The mic is fine. The computer even recognizes when I plug the headphones of the headset in. But it refuses to detect them. I can go into my Sound in Control Panel all day, and there will NEVER be any
    headphones in that list. So, no, I cannot click headphones, just making that clear before someone suggests clicking on headphones.

    How do I force Windows 10 to detect the headphones that I have plugged in, so that they will work? The jack is working fine. When I plug them in it gives me the pop-up letting me know that I plugged something into the jack. But that's the end of it. It will
    not detect the headphones. Nothing comes out of them. There are no headphones in the Sound list. There is nothing. Nada. Zip. Zero. Zilch. Why does it register something is plugged in and then refuse to detect it?

    Someone please figure out why Windows 10 simply cannot detect headphones and help me fix this so I can use my headset.
     
    MorgothBauglir1, Sep 28, 2020
    #2
  3. Headphone Connection

    Hello,

    Thank you for your interest in Windows 10!

    I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information


    • Have you checked plugging the headphone to a different jack on the same computer?

    • Have you checked if any other sound device work fine when plugged to the problematic jack?

    This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
    steps and check if that helps.

    Method 1:
    Hardware and devices troubleshooter


    The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
    the display adapter. Refer top these steps:

    • Open Control Panel
    • Click on Troubleshooting and select the view all option on the left pane.
    • Click on Hardware and devices troubleshooter and follow the prompts.

    Try method 2, if the issue persist

    Method 2: If the Hardware and Devices troubleshooter do not fix
    the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

    • Open Control Panel
    • Click on Device Manager and select the audio input and output drivers
    • Right click on driver that appears after plugging the headphone and click on uninstall
    • After uninstalling, unplug the headphone and restart the computer
    • Plugging the headphone again and the computer will detect the updates drivers automatically.

    Now check if the headphones work on the computer or not.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Sep 28, 2020
    #3
  4. Windows not detecting headphones

    Headphones not working.

    Hi Haylee,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the headphones on your device. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • What are the troubleshooting steps you have tried to resolve the issue?
    • How have you connected the headphones to your device?
    • Were you able to see if the headphones detected on your computer?

    As a work around, try the below and update us the status of this issue:

    • I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
    • If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

    I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.
     
    Deepika Gowda, Sep 28, 2020
    #4
Thema:

Windows not detecting headphones

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