Windows 10: Windows only recognizing the headphones portion of my headset?

Whenever I plug in my Astro A10 Headset, Windows has no trouble detecting that I have plugged in my headphones, but when I check the sound devices on my Control Panel, it says that the Jack Mic isn't plugged in. I've tried plugging the headphones into another computer and it detects both just fine, so it's not a hardware issue. I've updated all of the drivers to all of the involved devices and restarted my computer about 5 times. I've set the headphones as default. My best guess is that I may have inadvertently checked that I plugged in headphones and not a headset when I first plugged them in, but I don't know how to change that setting.

:)

 

Bluetooth headphones connect but headset portion does not


All,

I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally. But, as shown below, the headset portion is showing as disconnected. But there is no way to connect it.





I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?

 

Bluetooth headphones connect but headset portion does not


I have the exact same problem with my Bluebuds X





I have tried to manually add a driver through windows driver update (you can choose a driver device from the list)
but i'm not sure which one is compatible and had no luck getting the headset portion to work... *Sad




Please let me know if you have found a solution!

Thanks!

 

Bluetooth headphones connect but headset portion does not

I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally with no driver updates available. But,
as shown below, the headset portion is showing as disconnected. But, there is no way to connect it. image

I've tested the headsets on a different device and it works no problem. I've also tried a different set of headsets (that also work flawlessly on a different device) and they exhibit the same symptom.

I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?