Windows 10: Windows PC Having Trouble Starting UP and Launching

Last night a power outage happened that caused the lights to go off for about 3-4 hours. When the power acame back, Windows said is was busy uupdating and that it shouldn't be interrupted so I turned off the monitor and went to sleep. When I woke up, I found that the bootup process was not working, constantly saying that the system was working on a fix but to no avail. Eventually I got prompted to do a stat-up diagnosis. it didn't seem to work until reset it one more time and it replied that it was cleaning the C disk. After that, every time I restart it loads normally but the lock screen doesn't work as it's supposed to.

For one thing, the Microsoft personal icon that shows up with the Screen prompting a password doesn't work, leaving me with just an empty portrait temlpate. Second is that when i log in, it loads permanently to a black screen. I can still use a mouse and open task managerwhen it fully logs in.


I've also been having the periodic problem where it gets stuck on the "Preparng Windows" screen after the password is confirmed for the login. I'm guessing this has something to do with windows not working, but I can't tell what or why.



Any help with this would be much appreciated.

:)

 

Having trouble renaming files in windows 10.

Hi Varin,

Thank you for posting in Microsoft Community and being part of Windows 10.

As you are unable to rename the files I understand the inconvenience. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Were you able to see any error code/ error message with this issue?
• Is this issue confined to any particular file in any specific folder/ drive?

Try the below steps and check if it helps.

Step 1: I suggest you to boot the computer to Safe Mode and check if the issue occurs or not. In Safe Mode computer starts with minimal set of drivers and files.

Refer: Start your PC in safe mode in Windows 10


Step 2: I suggest you to perform
Clean boot to avoid any third party software conflict.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Step 3: I suggest you to boot the device to Normal mode and check if the issue persists.

Follow the below steps to place the computer in normal mode:

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Try the above and update us the status of this issue for further assistance.

 

I'm having trouble with Macrium Reflect tutorial.


Strongly suggest you watch some youtube videos on Macrium and follow them step by step, making sure they are current.

Also make sure you have the manual to hand, and use the extensive help provided with the product.

 

Get Started app wont launch

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

To assist you better, I would like to ask what is the error message you get when the app is launched.

Suggest you to run the Windows Store Apps troubleshooter by following the steps below:

• Type “Troubleshooting” in search bar and press Enter.
• Click on “View All” on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.