Windows 10: Windows Performance Toolkit dump before crash

Discus and support Windows Performance Toolkit dump before crash in Windows 10 Drivers and Hardware to solve the problem; Hey everyone, So I've never posted before, but wasn't sure where to go next. Corsair isn't really helping on their customer support, but I'm... Discussion in 'Windows 10 Drivers and Hardware' started by tcosmos, May 2, 2019.

  1. tcosmos Win User

    Windows Performance Toolkit dump before crash


    Hey everyone,


    So I've never posted before, but wasn't sure where to go next. Corsair isn't really helping on their customer support, but I'm determined to get to the bottom of this none the less.


    The short story is, I got a new keyboard as a gift (Corsair), but I'm running fairly old hardware. I installed iCUE (I know, it's pretty bad) for the driver/software support and it was working fine for about a month until the update at the end of February. After installing the update, it bumped the "Active Time" on my SSD to 100%. After some troubleshooting, it is directly correlated (both after install or during the install of iCUE) to when the "Corsair Service" starts up. I see it, I've identified it, and I wan't to know what it's doing. It was a long road to get to this point.


    The chicken and egg problem is, when I start the toolkit and hit save when the bug occurs, it's already too late and the Corsair service has borked my machine. Literally at 100% active disk time, idle CPU, low memory use. The toolkit can't save the recording of the IO because the machine is unresponsive.


    I'm trying to figure out how I can see what this service is doing. I've even tried during the install stopping the service right when it starts, but it's too late, the active disk is a giant green square in the activity monitor and the machine needs a reboot. Even the HDD light is solid red.


    If anyone has any way for me to limit the amount of resources the service can take (even before it exists on the machine), that might help. Other than that, I'm out of ideas.


    Anything would help at this point, thanks!

    :)
     
    tcosmos, May 2, 2019
    #1

  2. How to use Windows Performance Toolkit to analyze slow startups

    Hello,

    I just installed the Microsoft Performance Toolkit for Windows 10 because I have a very slow startup and I wish to analyze it to understand which service/app/process is responsible for that. However I ma not
    sure how to use it. My understand is that I have to start a trace by WPR, reboot, stop the trace, and use the analysis tool (WPA) to get trace data in a graph format.

    Can anybody, please, publish step-by-step instructions to do that? I tried to use the Event Manager to troubleshoot the startup but it is not easy to understand if an error originated other errors or is originated
    by another error. Not all errors have to be fixed. Sometimes, fixing an error, remove all the errors it originated. So I would like to have a look at startup to understand if some process is responsible for time delays.

    Thank you in advance.

    I didn't find the right solution from the internet.

    References:

     
    donnieclark11, May 2, 2019
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 2, 2019
    #3
  4. Windows Performance Toolkit dump before crash

    IE 11 11.0.14393.1715 after recent update crashes. I have a crash dump.

    I have taken the steps you listed previously along with any other "fix" I could find. The browser still fails.

    Can I upload the crash dump somewhere so someone with Windows expertise can take a look?
     
    ScottTinsley, May 2, 2019
    #4
Thema:

Windows Performance Toolkit dump before crash

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