Windows 10: Windows Photo app doesn't fine all photos on Nas

I have two machines both on the same version of Windows (18362.175) and the same version of the Photo app (2019.19051.13510.0). My Pictures are stored under the "Pictures" folder is on a Synology DS +918. I have two user accounts , one for each machine and each user is part of the administrators group on the Nas and both pc have the Pictures network location mounted using their respective credentials. Simply put both are identical from a access perspective.


The folders under Pictures root are stored by year 2003 - 2019 with sub folders by date.


On machine A user A can see ALL pictures under the Pictures folder

On machine B user B can only see a hand full of pictures between year 2006 and 2018


I have reset, uninstalled and re installed several times with no effect.


Also i created a new folder and copied the contents of Pictures to Pictures 2 with the same result.


Any ideas????

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Windows 10 Photo App unable to sync photos

Hi,

I realize that you face difficulty with photos app. I will certainly help you.

To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.

• 
  Type photos in search bar and press enter.
  
• 
  Then click on settings (gear icon) in photos app and under
  sources section add the path where photos are saved.
  

Please get back to us if you still face any difficulty with photos app.

Thank you.