Windows 10: Windows photos app unable to save slow motion. Something went wrong error

Discus and support Windows photos app unable to save slow motion. Something went wrong error in Windows 10 Software and Apps to solve the problem; I import a large (1,5 Gb) slow motion video from my iphone. Do it through explorer as the photos app is unable to import anyting (did all the... Discussion in 'Windows 10 Software and Apps' started by DrTechman42, Mar 14, 2019.

  1. Windows photos app unable to save slow motion. Something went wrong error


    I import a large (1,5 Gb) slow motion video from my iphone. Do it through explorer as the photos app is unable to import anyting (did all the troubleshooting). Edit the viseo, try to save and then it says "something went wrong".


    What I did:

    1) Updated everything

    2) Ran Windows store troubleshooter and reverted all settings to default


    It's interesting that I also have a laptop (All versions are same) that is actually capable of doing everything but it does not have enough memory to do stuff. So what I do is this:

    1) I import a video to my main PC

    2) Convert it from MOV to MP4 via VideoProc (it makes the video size smaller)

    3) Send it to my laptop

    4) Use Windows Photos there to create a slow motion video


    So, essentially I'm capable of completing the task but I'm more than sure that it's not the way how it should be done. I seek your help.

    :)
     
    DrTechman42, Mar 14, 2019
    #1
  2. Mike_L666 Win User

    Windows 10 photo edits video with Slow motion, cannot save

    Hi Rose,

    Thanks for prompt reply. I did the windows troubleshooter apps, and it says windows store apps may have corrupt cache and license. I did fix that, but still not help.

    The apps I used was Microsoft Photos. What I did is:

    1. Open the video(*.mp4) by Movie&TV.

    2. Select edit in Photo with "create slow motion video"

    3. Edits the slow motion.

    4. Click Save a copy

    5. Something went wrong windows pop out.

    Something like this:


    Windows photos app unable to save slow motion. Something went wrong error 8c865ae6-5cac-43ee-8c1e-d3186d7a2401?upload=true.png


    Recent updates, after I open the photos directly and import this video, I can now save my slow-motion edits.

    Thanks!

    Best,

    Yiwen
     
    Mike_L666, Mar 14, 2019
    #2
  3. Nokia 930 Slow Motion and 4K Query

    Hi,

    Thank you for posting your query in Microsoft Community.

    • Did you want slow motion option in the phone?
    If you want phone with slow motion option, you may want to speak to the store if they can exchange with the one that has. Unfortunately, there is no app that can serve the purpose as slow motion option is internal phone option by the manufacturer.

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.
     
    Niranjan Manjhi, Mar 14, 2019
    #3
  4. Windows photos app unable to save slow motion. Something went wrong error

    Windows 10 Photo App unable to sync photos

    Hi,

    I realize that you face difficulty with photos app. I will certainly help you.

    To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

    If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

    Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

    If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.


    • Type photos in search bar and press enter.

    • Then click on settings (gear icon) in photos app and under
      sources section add the path where photos are saved.
    Please get back to us if you still face any difficulty with photos app.

    Thank you.
     
    Prahalad Aramanda, Mar 14, 2019
    #4
Thema:

Windows photos app unable to save slow motion. Something went wrong error

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