Windows 10: Windows Photos consistently forgets which photos were already imported

Discus and support Windows Photos consistently forgets which photos were already imported in Windows 10 Software and Apps to solve the problem; Hi, so I've been trying to regularly use Windows 10's Photos App because I think it is a real step-up from previous built in solutions. But there is... Discussion in 'Windows 10 Software and Apps' started by Xaser(2), Apr 5, 2019.

  1. Xaser(2) Win User

    Windows Photos consistently forgets which photos were already imported


    Hi,


    so I've been trying to regularly use Windows 10's Photos App because I think it is a real step-up from previous built in solutions. But there is something seriously screwed with the import feature.


    Using an iPhone 10 Xs, the Photos App not only struggles to find pictures at all (it takes several presses on the "retry" button and a lock/unlock action on the phone), but after a couple of imports (done every month or so), it forgets which pictures were already imported. I reset the library several times, but the problem keeps reappearing.


    When googling for solutions, I did not find any real solutions, only BS advice on how to delete duplicates that were already imported. But a side remark done by a user hinted me at what MIGHT just be the source of the problem.


    So it may just be coincidental, but I have the feeling right now, that the Photos App forgets about already imported pictures after a DST time switch. Can anybody confirm this?

    :)
     
    Xaser(2), Apr 5, 2019
    #1
  2. Ruz San Win User

    importing photos

    Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

    • Open File Explorer.
    • On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

    Another option you have is to import the files solely using File Explorer. Here's how you can do it:

    • Connect the SD card into the computer.
    • Launch File Explorer.
    • Click on This PC.
    • Locate your SD card under Devices and drives.
    • Double-click on the SD card.
    • Manually choose which photos to move into your local folders. Right-click on each photo and choose
      Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
      Paste (Ctrl + V).
    • If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
    • If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

    Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

    Tell us which method works best for you.

    We're here if you need more help.
     
    Ruz San, Apr 5, 2019
    #2
  3. Javo Win User
    iPhone Photos import to Windows 10 PC not working

    I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

    I want to use it the following way

    1. connect iPhone via USB to my Windows 10 PC
    2. open Microsoft "Photos" app
    3. click in the upper right on import > add from the device over USB
    4. select all photos and click import

    4th step is where it fails, with no usable message.

    • I have set the device as trusted on iPhone
    • I mostly don't see it in My Computer, therefore I cannot just copy
    • I tried uninstalling every driver and iTunes software
    • Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
    • it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
    • iTunes can successfully copy entire phone.

      Other attempts
    • I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
    • I tried using iTunes for Syncing the Photos
      • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
     
    Javo, Apr 5, 2019
    #3
  4. Windows Photos consistently forgets which photos were already imported

    Cannot Import photos to Windows 10

    Hi Pawsitive Girl,

    We appreciate you for being a part of Windows 10.

    I suggest you to import the photos using Photo gallery app.

    Please be informed that you will be able to see the Photo gallery in the apps list only if you have installed Windows essentials.

    Note: If you have installed Windows Essentials, skip the step 1 and proceed to step 2.

    Step 1:

    Windows Essentials is a suite of products like Photo gallery/Movie maker/Live Mail/Live Writer/One drive available in one easy download.
    Windows Essentials is a suite of products available in one easy download.
    I suggest you to install the Windows Essentials from the below link.

    Windows Essentials

    http://windows.microsoft.com/en-in/windows-live/essentials

    Step 2:

    After downloading the Windows essentials from the below link, you will be able to access the Photo gallery. Refer to the below article and check if you are able to import photos and videos from the Photo gallery.

    Import photos into Photo Gallery
    http://windows.microsoft.com/en-US/windows-live/photo-gallery-import-photos-faq

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Apr 5, 2019
    #4
Thema:

Windows Photos consistently forgets which photos were already imported

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