Windows 10: Windows Popup Removal

Hi, I want to remove the thumbnail of the video next to the volume sign. Please help

:)

 

Unwanted popup webpage

See if these multi-step removal guides help:

• How to remove "Win an iPhone" Pop-up Ads (Virus Help Guide)
• Remove adware and pop-up ads from Windows (Virus Removal Guide)

Suggestion to read:

Best Practices for Safe Computing - Prevention of Malware Infection

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

reimage popup

I would give the other 3 options mentioned in the first guide:

• STEP 3: Use HitmanPro to scan for malware and unwanted programs
• (Optional) STEP 4: Reset the browser settings to their original defaults
• (Optional) STEP 5: Double-check for malicious programs with Zemana AntiMalware
  

a go.

And I would start with Step 4, resetting your browser