Windows 10: Windows Random Freezing

Windows 10 Pro version 20H2
Build Number 19042.804
About a month ago my laptop started to hang or freeze randomly. It's totally random, sometimes it happens when doing heavy tasks like video editing or gaming and sometimes it happens when watching movies or when I'm just hovering mouse for no reason. I can move my cursor but the whole background is frozen and sometimes I can't even move the cursor. The freeze time totally random, sometimes it lasts about 5-10 sec.

I tried various solutions offered from forums and Youtube. Like Disk checks, scan for malware and virus, tweaking power options. But I did a test on my HDD using Crystal Disk Info and it shows 'Caution' with one bad sector something like that.
So I can't figure out the cause for this, all drivers are up to date, no windows updates. Please let me know if you need any more files like logs or reports.

:)

 

Random freezes or shut downs

Hrrmmmm... but wouldnt formatting and reinstalling windows fix the issue since the virus/trojan/spyware isnt on the system any longer?

 

Random freezes or shut downs

Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.