Windows 10: windows randomly freezes few seconds after login related to 2nd hard drive

Discus and support windows randomly freezes few seconds after login related to 2nd hard drive in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have an ASUS k72f laptop, which has 2 hdd SATA interfaces, so few years ago I changed the main hdd to an SSD, and more "recently" I added a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jorgemarmo, Jan 28, 2021.

  1. windows randomly freezes few seconds after login related to 2nd hard drive


    Hi,

    I have an ASUS k72f laptop, which has 2 hdd SATA interfaces, so few years ago I changed the main hdd to an SSD, and more "recently" I added a second, mechanical HDD.


    So from time to time, I start the computer, and few seconds after windows login, the computer just freezes. image freezes, no cursor movement, no keyboard response, nothing.


    The workaround, is to unplug the 2nd, mechanical HDD, turn on the computer, everything works, turn off, plug back the HDD, and everything works again... until next freeze, that could be days, weeks, months....


    At the beginning I thought it was the HDD, I changed it for a new one, it happened again. so I changed the SSD for a new one and it happened again.... so I have tried with SSD1--HDD1, SSD1--HDD2, SSD2--HDD2 and every time the same thing happened.


    The drivers are up-to-date with iobit driver booster....


    I believe I got this on the windows event viewer, but I wouldn't know how to read it.


    windows randomly freezes few seconds after login related to 2nd hard drive 551a99f6-ff35-4ba9-b9ec-d40c83071950?upload=true.png



    and the content of the "details"

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
    <EventID>100</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>4002</Task>
    <Opcode>34</Opcode>
    <Keywords>0x8000000000010000</Keywords>
    <TimeCreated SystemTime="2021-01-28T19:35:30.3086765Z" />
    <EventRecordID>148</EventRecordID>
    <Correlation ActivityID="{77cf04d0-f5ac-0000-810c-cf77acf5d601}" />
    <Execution ProcessID="3192" ThreadID="4564" />
    <Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
    <Computer>ASUS-CLO</Computer>
    <Security UserID="S-1-5-19" />
    </System>
    - <EventData>
    <Data Name="BootTsVersion">2</Data>
    <Data Name="BootStartTime">2021-01-28T19:33:34.7244240Z</Data>
    <Data Name="BootEndTime">2021-01-28T19:35:28.1531172Z</Data>
    <Data Name="SystemBootInstance">37</Data>
    <Data Name="UserBootInstance">37</Data>
    <Data Name="BootTime">95550</Data>
    <Data Name="MainPathBootTime">22350</Data>
    <Data Name="BootKernelInitTime">83</Data>
    <Data Name="BootDriverInitTime">508</Data>
    <Data Name="BootDevicesInitTime">284</Data>
    <Data Name="BootPrefetchInitTime">0</Data>
    <Data Name="BootPrefetchBytes">0</Data>
    <Data Name="BootAutoChkTime">0</Data>
    <Data Name="BootSmssInitTime">5068</Data>
    <Data Name="BootCriticalServicesInitTime">371</Data>
    <Data Name="BootUserProfileProcessingTime">5183</Data>
    <Data Name="BootMachineProfileProcessingTime">165</Data>
    <Data Name="BootExplorerInitTime">7973</Data>
    <Data Name="BootNumStartupApps">16</Data>
    <Data Name="BootPostBootTime">73200</Data>
    <Data Name="BootIsRebootAfterInstall">false</Data>
    <Data Name="BootRootCauseStepImprovementBits">0</Data>
    <Data Name="BootRootCauseGradualImprovementBits">0</Data>
    <Data Name="BootRootCauseStepDegradationBits">2097152</Data>
    <Data Name="BootRootCauseGradualDegradationBits">0</Data>
    <Data Name="BootIsDegradation">false</Data>
    <Data Name="BootIsStepDegradation">false</Data>
    <Data Name="BootIsGradualDegradation">false</Data>
    <Data Name="BootImprovementDelta">0</Data>
    <Data Name="BootDegradationDelta">0</Data>
    <Data Name="BootIsRootCauseIdentified">true</Data>
    <Data Name="OSLoaderDuration">4691</Data>
    <Data Name="BootPNPInitStartTimeMS">83</Data>
    <Data Name="BootPNPInitDuration">2554</Data>
    <Data Name="OtherKernelInitDuration">147</Data>
    <Data Name="SystemPNPInitStartTimeMS">2685</Data>
    <Data Name="SystemPNPInitDuration">304</Data>
    <Data Name="SessionInitStartTimeMS">3006</Data>
    <Data Name="Session0InitDuration">2706</Data>
    <Data Name="Session1InitDuration">498</Data>
    <Data Name="SessionInitOtherDuration">1862</Data>
    <Data Name="WinLogonStartTimeMS">8075</Data>
    <Data Name="OtherLogonInitActivityDuration">952</Data>
    <Data Name="UserLogonWaitDuration">5344</Data>
    </EventData>
    </Event>

    :)
     
    jorgemarmo, Jan 28, 2021
    #1

  2. Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Jan 28, 2021
    #2
  3. Windows 10 freezes randomly

    Hi,

    To better assist you regarding Windows 10 which freezes randomly, please provide the following:

    • Which is the last Windows update build you've applied to the computer?
    • Are there any third party applications that are currently installed?
    Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

    • Check the motherboard manufacturer's website to find the specific model of your motherboard.
    • Go to the computer manufacturer's website.
    • Look for the computer model that you're using.
    • You should find any available BIOS update.

    Let us know how it goes.
     
    PreciousLeb, Jan 28, 2021
    #3
  4. windows randomly freezes few seconds after login related to 2nd hard drive

    Windows 10 freezes randomly


    Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.
     
    kamilanwar, Jan 28, 2021
    #4
Thema:

windows randomly freezes few seconds after login related to 2nd hard drive

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