Windows 10: Windows randomly reboots

Discus and support Windows randomly reboots in Windows 10 Performance & Maintenance to solve the problem; Hey, I've just built a pc and I am getting random reboots with no bluescreen. I used windbg to analyze error logs and got this on the MEMORY.dmp Any... Discussion in 'Windows 10 Performance & Maintenance' started by Windows Category - All, Apr 8, 2021.

  1. Windows randomly reboots


    Hey, I've just built a pc and I am getting random reboots with no bluescreen.


    I used windbg to analyze error logs and got this on the MEMORY.dmp

    Any recommendations?


    Microsoft R Windows Debugger Version 10.0.19041.685 AMD64

    Copyright c Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Windows\MEMORY.DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.





    ************* Path validation summary **************

    Response Time ms Location

    Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols

    Executable search path is:

    Windows 10 Kernel Version 19041 MP 12 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS Personal

    Built by: 19041.1.amd64fre.vb_release.191206-1406

    Machine Name:

    Kernel base = 0xfffff800`54a00000 PsLoadedModuleList = 0xfffff800`5562a490

    Debug session time: Fri Apr 9 06:09:26.200 2021 UTC + 9:00

    System Uptime: 0 days 1:01:41.889

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ......................................................

    Loading User Symbols

    PEB address is NULL !

    Loading unloaded module list

    ..........

    For analysis of this file, run !analyze -v

    6: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    SYSTEM_SERVICE_EXCEPTION 3b

    An exception happened while executing a system service routine.

    Arguments:

    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    Arg2: fffff8005509e938, Address of the instruction which caused the bugcheck

    Arg3: fffff3008dd78c20, Address of the context record for the exception that caused the bugcheck

    Arg4: 0000000000000000, zero.



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.Sec

    Value: 2



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on FREEMAN



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.Sec

    Value: 20



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 73



    Key : Analysis.System

    Value: CreateObject





    BUGCHECK_CODE: 3b



    BUGCHECK_P1: c0000005



    BUGCHECK_P2: fffff8005509e938



    BUGCHECK_P3: fffff3008dd78c20



    BUGCHECK_P4: 0



    CONTEXT: fffff3008dd78c20 -- .cxr 0xfffff3008dd78c20

    rax=0000000000002f40 rbx=fffff3008dd796b0 rcx=00000000000005e8

    rdx=00000000827f827f rsi=0000000000000000 rdi=ffffab03a351f000

    rip=fffff8005509e938 rsp=fffff3008dd79628 rbp=fffff3008dd79730

    r8=ffffab03ad04a000 r9=0000000000000013 r10=000000000000027f

    r11=000000000000027f r12=000001f3b838dc64 r13=ffffab03a351f000

    r14=fffff3008dd79920 r15=0000000000000000

    iopl=0 nv up ei pl nz na pe nc

    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202

    nt!HvpGetCellPaged+0x68:

    fffff800`5509e938 488b4808 mov rcx,qword ptr [rax+8] ds:002b:00000000`00002f48=????????????????

    Resetting default scope



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    PROCESS_NAME: Registry



    STACK_TEXT:

    fffff300`8dd79628 fffff800`55020a74 : 00000000`00000060 00000000`00000001 fffff300`00000000 00000000`00000000 : nt!HvpGetCellPaged+0x68

    fffff300`8dd79630 fffff800`54fecb32 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000001 : nt!CmQueryValueKey+0x284

    fffff300`8dd79790 fffff800`54e075b8 : 00000000`08b3e370 00000000`00000002 00000000`00000000 00000000`02000000 : nt!NtQueryValueKey+0x5f2

    fffff300`8dd79a90 00007ffd`6abacef4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    00000000`08b3e2e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`6abacef4





    SYMBOL_NAME: nt!HvpGetCellPaged+68



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    STACK_COMMAND: .cxr 0xfffff3008dd78c20 ; kb



    BUCKET_ID_FUNC_OFFSET: 68



    FAILURE_BUCKET_ID: 0x3B_c0000005_nt!HvpGetCellPaged



    OS_VERSION: 10.0.19041.1



    BUILDLAB_STR: vb_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {32f4db97-5bc1-37be-caf3-746cdc554a0b}



    Followup: MachineOwner

    ---------

    :)
     
    Windows Category - All, Apr 8, 2021
    #1
  2. xXTenXx Win User

    PC Randomly Reboots

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    #2
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  4. Windows randomly reboots

    Windows 10 freezes randomly

    Hi,

    To better assist you regarding Windows 10 which freezes randomly, please provide the following:

    • Which is the last Windows update build you've applied to the computer?
    • Are there any third party applications that are currently installed?
    Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

    • Check the motherboard manufacturer's website to find the specific model of your motherboard.
    • Go to the computer manufacturer's website.
    • Look for the computer model that you're using.
    • You should find any available BIOS update.

    Let us know how it goes.
     
    PreciousLeb, Apr 8, 2021
    #4
Thema:

Windows randomly reboots

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