Windows 10: Windows randomly restarts (with event logs)

(Windows 10 home 64bit; intel i7-9700k; 32gb Ram)

My computer randomly restarts itself with no prompt what so ever, sometimes it happens during heavier workloads (running benchmarks) other times it just restarts itself when I'm just browsing youtube via Chrome.

Things I've tried:

• Uncheck Automatically system Restart from Startup and Recovery
• Ran mdsched.exe and returned no errors
• Ran chkdsk on C drive with no errors returned

I'm not sure what else to do, however I am suspecting if it's not a software issue it might be a hardware issue (CPU thermals spike super hard with all fans going berserk)


Below I will include the event log errors for the lastest 2 errors:


Log Name: System

Source: EventLog

Date: 2019-08-20 9:49:25 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-MCVBSOJ

Description:

The previous system shutdown at 9:46:46 PM on ‎8/‎20/‎2019 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-08-21T03:49:25.635117200Z" />

<EventRecordID>25891</EventRecordID>

<Channel>System</Channel>

<Computer>DESKTOP-MCVBSOJ</Computer>

<Security />

</System>

<EventData>

<Data>9:46:46 PM</Data>

<Data>‎8/‎20/‎2019</Data>

<Data>

</Data>

<Data>

</Data>

<Data>334764</Data>

<Data>

</Data>

<Data>

</Data>

<Binary>E30708000200140015002E002E000902E30708000300150003002E002E0009023C0000003C000000000000000000000000000000000000000000000000000000</Binary>

</EventData>

</Event>

================================================================================================

Log Name: System

Source: EventLog

Date: 2019-08-11 2:38:24 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-MCVBSOJ

Description:

The previous system shutdown at 2:37:23 PM on ‎8/‎11/‎2019 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-08-11T20:38:24.447382600Z" />

<EventRecordID>11362</EventRecordID>

<Channel>System</Channel>

<Computer>DESKTOP-MCVBSOJ</Computer>

<Security />

</System>

<EventData>

<Data>2:37:23 PM</Data>

<Data>‎8/‎11/‎2019</Data>

<Data>

</Data>

<Data>

</Data>

<Data>61042</Data>

<Data>

</Data>

<Data>

</Data>

<Binary>E307080000000B000E00250017003702E307080000000B0014002500170037023C0000003C000000000000000000000000000000000000000000000000000000</Binary>

</EventData>

</Event>


Please help!

:)

 

PC Restarted, Kernel Power in event log and no minidump


My PC randomly restarted after few hours. I tried to enable the minidump but nothing happen. In the event view log, I found a kernel power event when the system restarted. Any ideas about the problem with my pc *cry*cry ?

Specs of my PC:

• Gigabyte B360M Aorus Gaming 3
• Intel I3-8100
• 2x8GB Corsair Vengeance LPX bus 2666 cas 16
• Samsung SSD 860 EVO (500GB)
• Gigabyte RX580 Gaming 8G
• Intel 7260 Wifi & Bluetooth Card
• Windows 10 Pro 64bit - build 1809

DESKTOP-L7A0U25-02-Jan-19_224454_05.zip

 

event logs to find the reason of restart

Hi,

Thank you for writing to Microsoft Community Forums.

Event Viewer is a component that allows the user to view the event logs. Every system access, security change, operating system twitch, hardware failure, and driver hiccup can be seen in one or another Event Log.

To use Event Viewer:

1. Press Windows key + R together to open Run command.

2. Type eventvwr.msc and press enter.

3. In the left pane of the Event Viewer, double click on Windows Logs to expand it.

4. Select System.

5. Right click on System, and click on Filter Current Log.

6. Select the time frame that you want to check by selecting the drop down next to the tab
Logged.

7. Click on the drop down arrow to the right of Event sources, and check the USER32 box.

8. In the field, type 1074, then click on OK.

9. You can see the list of shutdown and restart type of events at the top of the middle pane in the Event Viewer.

10. You can scroll through the listed events to see the date and time, and the user account responsible for that event.

11. When finished, close the Event Viewer.

There is also possibility that pending Windows Updates might have initiated the restart. You can check the Windows Updates history to see if there were any Windows Updates installed at the time of restart (Settings >Update & Security
>Windows Update > View update history).

Hope this helps.

Naveen M

Microsoft Community - Moderator

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.