Windows 10: Windows Re-activation: Changed PC Hardware

I'm using the same SSD, HDD, and graphics card from my previous build. Windows 10 is on the SSD and it wants me to activate windows. On my previous build Windows 10 was fine, i'd log in with my @hotmail account like normal. My Windows 10 is the free upgrade from Windows 8.1 Pro. I do the activation troubleshooter and it doesn't work, it lets me select my current pc and then it says it can't activate windows and to try again. I tried to contact support but all I get is a bot that just gives me a phone number to another bot. I don't know how to contact human Microsoft staff for them to fix the issue for me. What do I do? How do I contact human Microsoft customer support?


Any help will be gladly appreciated.

:)

 

windows activation—hardware changed siginficantly

From time to time on my thoroughbred PC, I get a Windows activation message that says my hardware changed siginificantly and I have to re-activate Windows. My hardware hasn't changed any more than a network card (went from a wireless g card to onboard lan to a wired network card), and the install is legit. Why is it doing this, and how can I stop it?

 

Activating WIndows 10 after hardware change.

Before replacing my hardware on my main computer, I logged into my Microsoft Windows account. Once logged in, I saw that the name of the PC that I was upgrading was in my list of PCs that were activated for Windows 10 Pro. So after reviewing how to reactivate
after a HW changed, I went ahead and upgraded the motherboard, CPU and memory in that PC.

Now, when it is time to reactivate, the PC in question is still listed in the hardware list on my MS account but it will not allow me to activate Windows. I followed the instructions online and ran the troubleshooting tool. It then gave me the following
response:

Unable to activate Windows

We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the
Windows 10 digital license on this device or try again later.

See other devices linked to your Microsoft account

So why would it not find the license that was for this PC when it had the old hardware installed? My assumption, albeit may wrong, was that the PC was activated because it was in the list. It was also activated as a Windows 10 Pro edition.

Anyone have any suggestions on this type of issue?

 

Activation problems after hardware changes and reinstallations.

Hi Meli,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Was Windows 10 activated before re-installing it?

Along with the suggestions provided by Greg, you can also refer the steps below.



The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

• CPU
• TPM
• Motherboard replacement

The following changes are examples of hardware changes that will NOT impact the activation status:

• HDD/SSD
• Video card
• Adding extra memory

If you replace the CPU, TPM, or Motherboard you may have to re-activate but this will not require a purchase of Windows 10.

Why can't I activate Windows 10?:

http://windows.microsoft.com/en-us/windows-10/why-activate-windows-10

Get help with Windows 10 activation errors:

http://windows.microsoft.com/en-us/windows-10/activation-errors-windows-10

Can I clean re-install Windows 10 after upgrading?

Can I clean re-install Windows 10 after upgrading?

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.