Windows 10: Windows Recovery Environment / Media Creation Tool issues

Hello everyone!I am having issues with my device recently. It has been going really slow and I have tried various solutions to this issue yet none have worked. I decided to try factory reset yet it is saying the recovery environment is missing. I thought nothing of this at first and then decided to use the media creation tool. At first, the tool worked fine and it let me create files and re-install windows. I tried installing windows but it got stuck on 79% and I waited 5 hours yet it still didn't go up so I pressed cancel and it returned to its normal slow state.I waited a while and decided t

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BSOD Recovery Media Fails

Hi,

This issue might have occurred when the boot files are missing or corrupted.

I suggest you re-built the boot record by following the below commands and check if it helps.

You will have to use Windows 10 installation media to follow the steps to boot into Recovery Environment and try to rebuild BCD.

Step 1: I suggest you to create an installation media for
Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /rebuildbcd

5. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft
cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Windows 10 hangs and turns off on Windows icon splash page and unable to boot to Recovery Environment

Hi,

I realize the inconvenience you are experiencing with booting the operating system. Do not worry we will help you with this issue.

As you are unable to boot the device using ISO file, this issue might have occurred when the boot files are missing or corrupted.

Do let us know if you were able to see any error code/ error message with this issue?

I suggest you re-built the boot record by following the below commands and check if it helps.

You will have to use Windows 10 installation media to follow the steps to boot into Recovery Environment and try to rebuild BCD.

As you have already created a media creation tool you may skip
Step 1 and try the below.

Step 1: I suggest you to create an installation media for
Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.

• 
  bootrec /fixmbr
  
• 
  bootrec /fixboot
  
• 
  bootrec /scanos
  
• 
  bootrec /rebuildbcd
  

5. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

Thank you.

 

Download & use of media creation tool

Hi Tushar,

Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10 installation.

I do appreciate your efforts and time, and will assist you with the issue.

Some PCs may need long time to download Windows 10, depending on the quality of the internet connection.

Tip - If your Windows 10 download is taking too long, try disconnecting any USB devices and extended display cables that may be connected.

Method 1

I suggest you to download the Windows 10 ISO and create a Media Creation tool and then perform Automatic Repair.

Refer to the following link:

http://www.microsoft.com/en-us/software-download/windows10

(Refer to the section "Installing Windows 10 using the media creation tool"
in the above article for creating the tool).

Once you have the installation media, follow the steps:

• Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might
  need to change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.
• In the Windows Recovery Environment, on the Choose an option screen, click 'Troubleshoot'.
• Click, Advanced Options and then click on 'Automatic Repair'.
• After this complete the repair and see if you are able to boot in to your computer.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.