Windows 10: Windows recovery tool did not work

I downloaded the recovery tool and tried a system image recovery but it could not find the recovery partition.


what next? Is choosing install windows 10 my only option?


i am assuming that all of my personal files and settings would be lost if i performed a windows 10 install. Am i correct?


thank you, John

:)

 

recovery tool for lumia 925

Hi, lumia 925 user.

Thanks for posting on Microsoft Community.

We'd suggest you use the Windows Recovery Tool. Please see the following steps below.

• Start by downloading and installing Windows Device Recovery Tool (for Windows 10, 8.x and 7) from here:
  Windows Device Recovery Tool. You may visit this link for more information on how to use this tool :
  Windows Device Recovery Tool: FAQ.

When the installation has finished, start the application and the main screen will appear:

• The procedure to restore your phone using Windows Device Recovery Tool is as follows:

• Connect the phone to your PC (using the USB cable that came with the phone).
• After a few seconds the PC should find the phone and you'll see the Phone Selection screen. Click your phone in this screen to select it.
• The latest available firmware version for your device will be shown. Click the 'Install software'/'Reinstall software' button to flash your phone

Windows Device Recovery Tool will then download and install the latest firmware + OS available for your phone.

Note: Your phone will be reset to factory status when using this tool.
You may also try
Nokia Software Recovery Tool.

Please let us know if this helps.

 

lumia 540 windows recovery tool corrupt.

Hi Samreen,

Thank you for posting in Microsoft Community.

I suggest you to refer the link below and follow the steps suggested.

Windows Device Recovery Tool: FAQ.

http://windows.microsoft.com/en-us/windows-10/windows-device-recovery-tool-faq

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Windows Device Recovery Tool

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

I would suggest you to uninstall the current device recovery tool and then re-install again by downloading the tool from here:

https://support.microsoft.com/en-us/help/12379/...

Refer the link below for steps to uninstall Windows Device Recovery Tool

Repair or remove programs:

http://windows.microsoft.com/en-us/windows-10/r...

Once the setup is complete, try the app.

Let me know how was. And if you can attach Images will be great.

Angel.