Windows 10: Windows refused to wake up from sleep and get driver_power_state_failure from ntoskrnl.exe

Discus and support Windows refused to wake up from sleep and get driver_power_state_failure from ntoskrnl.exe in Windows 10 Drivers and Hardware to solve the problem; Since yesterday, whenever my laptop went to sleep, it wont wake up. Just black screen for some time and then shows the logo screen as if i restarted my... Discussion in 'Windows 10 Drivers and Hardware' started by Vina~, Apr 2, 2021.

  1. Vina~ Win User

    Windows refused to wake up from sleep and get driver_power_state_failure from ntoskrnl.exe


    Since yesterday, whenever my laptop went to sleep, it wont wake up. Just black screen for some time and then shows the logo screen as if i restarted my laptop. The thing is it's only like this when it goes to sleep from inactivity, not if i close my laptop or push the power button. I've tried setting my laptop to only turn off the screen and never sleep, but it still restarts at least 10 seconds after the screen went off. I checked the dmp with BlueScreenView and it shows that i got driver_power_state_failure caused by driver ntoskrnl.exe. Here are some things that i've tried to fix this:

    • running chkdsk
    • running sfc scan
    • updating windows
    • uninstall faulty driver


    I've also tried booting in safe mode to see if the problem still persists even in safe mode, but it didn't occur, it never restarted even if i leave it to sleep for some time. By the way, i found some driver with yellow mark in safe mode Generic PnP Monitor, Microsoft GS Wavetable Synth and Realtek HD Audio and uninstall them, but the next time i went to safe mode they still got yellow mark.


    I really don't know what else to do. Here's my 3 most recent minidump files. Any help would be greatly appreciated. Thank you in advance!


    My specs:

    ASUS FX503VM

    CPU Intel Core i7-7700HQ

    GPU Nvidia Geforce GTX 1060 6GB

    RAM 8GB

    Windows 10 v.10.0.19042 Build 19042

    :)
     
    Vina~, Apr 2, 2021
    #1

  2. BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Apr 2, 2021
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Apr 2, 2021
    #3
  4. Windows refused to wake up from sleep and get driver_power_state_failure from ntoskrnl.exe

    Windows 10 blue screens after waking from sleep.

    Steps to that cause this problem:

    • Allowing windows to sleep.
    • Waking once, logging in.
    • Allowing it to sleep once more.
    • Wait for some time like 2 hours.
    • Try to login again.
    After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

    Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".
     
    Aniruddha S Prasad, Apr 2, 2021
    #4
Thema:

Windows refused to wake up from sleep and get driver_power_state_failure from ntoskrnl.exe

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