Windows 10: Windows Reinstallation - Kept Files Disappeared

Discus and support Windows Reinstallation - Kept Files Disappeared in Windows 10 Support to solve the problem; I recently reinstalled Windows 10 on my only desktop, it went along fine and I had my brother help me through it. Nothing was lost and it seemed to... Discussion in 'Windows 10 Support' started by MerlenR, May 27, 2019.

  1. MerlenR Win User

    Windows Reinstallation - Kept Files Disappeared


    I recently reinstalled Windows 10 on my only desktop, it went along fine and I had my brother help me through it. Nothing was lost and it seemed to have gone through as it should.
    I grabbed specific programs I wanted to keep from Windows.old folder that Windows created to put a good amount of programs and other files.
    Everything was fine in that folder, I sifted through it and grabbed things I wanted to keep and had no plan of wiping the folder anytime soon for I assumed far later in the future I'll still want to grab certain files and programs from it.

    Shortly before I created an account to post on here, I noticed that the Windows.old folder was completely empty except a few empty folders (Perflogs, Users, WINDOWS, Recovery) but all the folders are also empty through themselves and other contained folders.

    Why did all of my files randomly get deleted? Everything was there and working after I had reinstalled Windows and I had even grabbed specific programs and other select files from it to bring back to work in Windows.

    I had not moved or deleted a single file in that folder, nor have I had any plans to.
    Does anyone have a clue what Windows could have done that wiped all my data without asking?

    :)
     
    MerlenR, May 27, 2019
    #1

  2. Downloaded files disappear


    When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

    In Windows, to find a file you have downloaded...

    1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
    2. Double-click one of the following folders:
      • Downloads
      • Documents
      • Pictures
      • Videos
      • Music


    If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
    To search for a file you have downloaded...

    1. Click the Start button
    2. Type all or part of the file name into the Search box.
      The file you are looking for will appear in the list of results.
     
    teachermark, May 27, 2019
    #2
  3. Pech_096 Win User
    The option converting m4a files to wma files in windows 10 is disappeared

    • What app are you using to convert the files?
    I don't use any app to convert the files. I just copy the m4a files from my music folder. Then I paste the m4a files in my android phone drive that connected to my laptop. Then a windows pop-up that shows the option converting m4a files to wma files appears.
    You can see the windows pop-up in below picture. Now the windows pop-up is disappeared.


    Windows Reinstallation - Kept Files Disappeared b4c1c11b-71d2-4bbb-a1ed-65ca65cf6f71.jpg


    This picture was taken a screenshot from the video

    • When did the issue start to happen?
    I found this problem last week. However, I didn't convert m4a files to wma files since May, 2017.

    • Were there any changes made to your device prior to the issue?
    I updated windows several times prior to the issue.

    • Have you done any troubleshooting steps so far?
    I haven't done any troubleshooting steps.
     
    Pech_096, May 27, 2019
    #3
  4. 3Colors Win User

    Windows Reinstallation - Kept Files Disappeared

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Windows Reinstallation - Kept Files Disappeared :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, May 27, 2019
    #4
Thema:

Windows Reinstallation - Kept Files Disappeared

Loading...
  1. Windows Reinstallation - Kept Files Disappeared - Similar Threads - Reinstallation Kept Files

  2. Windows 10 Reinstallation - Kept Files Disappeared

    in Windows 10 Support
    Windows 10 Reinstallation - Kept Files Disappeared: I recently reinstalled Windows 10 on my only desktop since I was told it (may) help things run a bit smoother, it went along fine and I had my brother help me through it. Nothing was lost and it seemed to have gone through as it should. I grabbed specific programs I wanted to...
  3. Network Issues After Repair (Kept Files)

    in Windows 10 Network and Sharing
    Network Issues After Repair (Kept Files): I had an issue with Windows - explorer kept crashing. I carried our windows repair keeping my files. On the restored windows I am unable to connect to or even find network printer or other computers on network. Also remote desktop not working. I am able to connect to...
  4. Files disappearing

    in Windows 10 Network and Sharing
    Files disappearing: I go into my downloads and all my files keep disappearing , this has happened since the last update of windows 10 I believe. I go into the folder today and 1 file is left, last nite there where 20 folders , but no files in 10 of the folders, folders there no files in them....
  5. file disappeared

    in Windows 10 Installation and Upgrade
    file disappeared: I have edited on of my excel in Suba karate Academy folder.When i tried to sync it in one drive today i found out that the folder is missing.pls help me out to recover my file because alot of important documents are in it. I have checked in recycle bin and followed all the...
  6. Forza Horizon 3 disappeared after Windows reinstalled

    in Microsoft Windows 10 Store
    Forza Horizon 3 disappeared after Windows reinstalled: I purchased a few games from Windows Store, among them Forza Horizon 3. Then I had some problems and reinstalled Windows. I also logged in my account but I currently cannot play the game because the system informs me that I’m no longer own the game and I need to buy it again....
  7. I have reinstall windows 10, after resetting to Windows 8.1. after windows credentials kept...

    in AntiVirus, Firewalls and System Security
    I have reinstall windows 10, after resetting to Windows 8.1. after windows credentials kept...: I am in the windows insider program. I recently reinstall windows 10, after generic windows credentials kept reappearing after I removed them. I changed my password for Microsoft account, and other passwords. Microsoft advised me to do that after they discovered someone...
  8. Files disappearing

    in Windows 10 Support
    Files disappearing: I upgraded Windows 8.1 Pro 64bit to Windows 10 Pro 64bit on Wednesday July 29 and everything went ok until today I noticed that files on my 2nd hard drive keep disappearing. I always have my OS on one hard drive and keep all my data files on another hard drive. Before I...
  9. Files disappear from a second drive after reinstalling OS

    in Windows 10 Support
    Files disappear from a second drive after reinstalling OS: Two weeks ago my primary hdd, a Samsung 850 Pro 1TB died, but I wasn't very worried being the drive in warranty and having a second hard drive (a WD 2 TB) where I store photos, documents, saves and other important files. I proceeded to reinstall the OS on the new drive and...
  10. Your files, settings, apps can't be kept problem...

    in Windows 10 Installation and Upgrade
    Your files, settings, apps can't be kept problem...: I downloaded an ISO for Windows 10 Creator Updates, however when I opened it first time, it didn't give me the first option "Keep my files and programs..." but instead only the last two options although I don't want to clean install, I want to upgrade without losing my files,...