Windows 10: Windows Reliability Problem Hardware Error

Discus and support Windows Reliability Problem Hardware Error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, my computer is freezing multiple times a day when playing a game. It's at the point now where I need to devote my efforts to figuring out what... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Eddo_27, May 8, 2020.

  1. Eddo_27 Win User

    Windows Reliability Problem Hardware Error


    Hello, my computer is freezing multiple times a day when playing a game. It's at the point now where I need to devote my efforts to figuring out what the problem is and how to fix it. I would appreciate it if someone here could possibly help me. Thank you. I'm new to this, but here are the error messages I'm receiving:


    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffc38498e4a460

    Parameter 2: fffff80061f309f0

    Parameter 3: 0

    Parameter 4: d34

    OS version: 10_0_17763

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.17763.2.0.0.768.101

    Locale ID: 1033

    :)
     
    Eddo_27, May 8, 2020
    #1

  2. Hardware error in "View reliability history"

    Hi Azaruddin,

    Thank you for reply. I checked that and it is completely clean and no error. I had hardware error every day in reliability history as shown in the attached screen shot (it also shows that I had all the updates)
    Windows Reliability Problem Hardware Error a3248fdc-7cc9-4999-a555-ae9d381ef232.png
     
    MingzhiLin, May 8, 2020
    #2
  3. Jessen P Win User
    Cortana Error in Reliability Monitor

    Hi,

    I appreciate you for trying some steps in order to get the issue fixed.

    If you don't find any error with Cortana, and the issue is only with reliability monitor projecting an error with Cortana. I would then request you to perform DISM and check if the issue is removed.


    • Press Windows key, and type CMD in search. Right click on CMD and click on Run as administrator.

      • In command prompt, type the following commands and press Enter after each command:

      • DISM.exe /Online /Cleanup-image /Scanhealth

    • DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.


    Please revert if you face any issues with reliability monitor.
     
    Jessen P, May 8, 2020
    #3
  4. Windows Reliability Problem Hardware Error

    Hardware error in "View reliability history"

    My Surface Pro 4 8gb 256SSD is updated (firmware and system, the last one is 12/17). But I still constantly encountered a hardware error every day recorded in "View reliability history" with the following error message:

    Description

    A problem with your hardware caused Windows to stop working correctly.
    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 117

    Parameter 1: ffffe00150b0b4c0

    Parameter 2: fffff801c9582010

    Parameter 3: 0

    Parameter 4: 54

    OS version: 10_0_10586

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.10586.2.0.0.256.48

    Locale ID: 1033

    Files that help describe the problem

    WD-20151220-2041.dmp

    sysdata.xml

    WERInternalMetadata.xml

    Is it a driver error? Display?
     
    MingzhiLin, May 8, 2020
    #4
Thema:

Windows Reliability Problem Hardware Error

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