Windows 10: Windows Report.WER Please help understand the crash

Discus and support Windows Report.WER Please help understand the crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi gents This is a crash related to a game i play a lot, would you mind helping me out in trying to understand this WER report, just to make sure it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Rui Ribas Ribeiro, Dec 20, 2020.

  1. RUI RIBAS RIBEIRO
    Rui Ribas Ribeiro Win User

    Windows Report.WER Please help understand the crash


    Hi gents


    This is a crash related to a game i play a lot, would you mind helping me out in trying to understand this WER report, just to make sure it is not related to a hardware issue?


    If it is not, i will then focus on the producer ACTIVISION


    Regards

    Rui


    ################################


    Version=1

    EventType=APPCRASH

    EventTime=132529263448522351

    ReportType=2

    Consent=1

    UploadTime=132529263451039749

    ReportStatus=268435456

    ReportIdentifier=b0ad8851-7ec0-4fea-ac9e-478f2ee3403e

    IntegratorReportIdentifier=0809a67b-6e66-4b2c-ae0a-3b33d5e81819

    Wow64Host=34404

    NsAppName=ModernWarfare.exe

    OriginalFilename=ModernWarfare.exe

    AppSessionGuid=00004808-0001-0094-7c1e-e181a9d6d601

    TargetAppId=W:0006ac45f0e1b9687768b14acfafadb1206600000904!00007e35455f04cd525346ee4ec0475d85675f2723b9!ModernWarfare.exe

    TargetAppVer=2020//12//17:01:59:10!f0813c9!ModernWarfare.exe

    BootId=4294967295

    ServiceSplit=2537619456

    TargetAsId=4398

    UserImpactVector=858796848

    IsFatal=1

    EtwNonCollectReason=4

    Response.BucketId=c833754566730ca0ca41da0298b07255

    Response.BucketTable=4

    Response.LegacyBucketId=1892033023158809173

    Response.type=4

    Sig[0].Name=Application Name

    Sig[0].Value=ModernWarfare.exe

    Sig[1].Name=Application Version

    Sig[1].Value=1.0.0.0

    Sig[2].Name=Application Timestamp

    Sig[2].Value=5fdabb6e

    Sig[3].Name=Fault Module Name

    Sig[3].Value=ModernWarfare.exe

    Sig[4].Name=Fault Module Version

    Sig[4].Value=1.0.0.0

    Sig[5].Name=Fault Module Timestamp

    Sig[5].Value=5fdabb6e

    Sig[6].Name=Exception Code

    Sig[6].Value=c0000005

    Sig[7].Name=Exception Offset

    Sig[7].Value=00000000053e120e

    DynamicSig[1].Name=OS Version

    DynamicSig[1].Value=10.0.19042.2.0.0.256.48

    DynamicSig[2].Name=Locale ID

    DynamicSig[2].Value=1033

    DynamicSig[22].Name=Additional Information 1

    DynamicSig[22].Value=c62a

    DynamicSig[23].Name=Additional Information 2

    DynamicSig[23].Value=c62a9a27f1bdddc5bd4f0922c06dd8a8

    DynamicSig[24].Name=Additional Information 3

    DynamicSig[24].Value=f922

    DynamicSig[25].Name=Additional Information 4

    DynamicSig[25].Value=f92265d9099c00e866806aa6649d3566

    UI[2]=E:\GAMES\Call of Duty Modern Warfare\ModernWarfare.exe

    LoadedModule[0]=E:\GAMES\Call of Duty Modern Warfare\ModernWarfare.exe

    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

    LoadedModule[4]=C:\Windows\System32\IMM32.dll

    LoadedModule[5]=C:\Windows\System32\USER32.dll

    LoadedModule[6]=C:\Windows\System32\win32u.dll

    LoadedModule[7]=E:\GAMES\Call of Duty Modern Warfare\bink2w64.dll

    LoadedModule[8]=E:\GAMES\Call of Duty Modern Warfare\discord_game_sdk.dll

    LoadedModule[9]=C:\Windows\System32\ole32.dll

    LoadedModule[10]=C:\Windows\System32\GDI32.dll

    LoadedModule[11]=C:\Windows\System32\WS2_32.dll

    LoadedModule[12]=E:\GAMES\Call of Duty Modern Warfare\oo2core_7_win64.dll

    LoadedModule[13]=C:\Windows\System32\ucrtbase.dll

    LoadedModule[14]=C:\Windows\System32\gdi32full.dll

    LoadedModule[15]=C:\Windows\System32\RPCRT4.dll

    LoadedModule[16]=C:\Windows\System32\msvcp_win.dll

    LoadedModule[17]=C:\Windows\System32\combase.dll

    LoadedModule[18]=C:\Windows\System32\ADVAPI32.dll

    LoadedModule[19]=C:\Windows\System32\msvcrt.dll

    LoadedModule[20]=C:\Windows\System32\sechost.dll

    LoadedModule[21]=C:\Windows\System32\SHLWAPI.dll

    LoadedModule[22]=C:\Windows\System32\SHELL32.dll

    LoadedModule[23]=C:\Windows\System32\OLEAUT32.dll

    LoadedModule[24]=C:\Windows\System32\SETUPAPI.dll

    LoadedModule[25]=C:\Windows\System32\cfgmgr32.dll

    LoadedModule[26]=C:\Windows\SYSTEM32\WINMM.dll

    LoadedModule[27]=E:\GAMES\Call of Duty Modern Warfare\AnselSDK64.dll

    LoadedModule[28]=C:\Windows\System32\bcrypt.dll

    LoadedModule[29]=C:\Windows\SYSTEM32\HID.DLL

    LoadedModule[30]=C:\Windows\System32\CRYPT32.dll

    LoadedModule[31]=E:\GAMES\Call of Duty Modern Warfare\GfeSDK.dll

    LoadedModule[32]=E:\GAMES\Call of Duty Modern Warfare\amd_ags_x64.dll

    LoadedModule[33]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

    LoadedModule[34]=C:\Windows\SYSTEM32\dxgi.dll

    LoadedModule[35]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll

    LoadedModule[36]=C:\Windows\SYSTEM32\POWRPROF.dll

    LoadedModule[37]=C:\Windows\SYSTEM32\ktmw32.dll

    LoadedModule[38]=E:\GAMES\Call of Duty Modern Warfare\dbghelp.dll

    LoadedModule[39]=C:\Windows\SYSTEM32\VERSION.dll

    LoadedModule[40]=C:\Windows\SYSTEM32\WINHTTP.dll

    LoadedModule[41]=C:\Windows\SYSTEM32\CRYPTBASE.DLL

    LoadedModule[42]=C:\Windows\SYSTEM32\UMPDC.dll

    LoadedModule[43]=C:\Windows\System32\bcryptprimitives.dll

    LoadedModule[44]=C:\Windows\SYSTEM32\CRYPTSP.dll

    LoadedModule[45]=C:\Windows\system32\rsaenh.dll

    LoadedModule[46]=C:\Windows\SYSTEM32\dnsapi.dll

    LoadedModule[47]=C:\Windows\System32\NSI.dll

    LoadedModule[48]=C:\Windows\System32\wintrust.dll

    LoadedModule[49]=C:\Windows\SYSTEM32\MSASN1.dll

    LoadedModule[50]=C:\Windows\SYSTEM32\kernel.appcore.dll

    LoadedModule[51]=C:\Windows\SYSTEM32\d3d12.dll

    LoadedModule[52]=C:\Windows\SYSTEM32\TextShaping.dll

    LoadedModule[53]=C:\Windows\system32\uxtheme.dll

    LoadedModule[54]=C:\Windows\System32\MSCTF.dll

    LoadedModule[55]=C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\A-Volute.SonicStudio3DevProps2.dll

    LoadedModule[56]=C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\A-Volute.SonicRadar3DevProps2.dll

    LoadedModule[57]=C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll

    LoadedModule[58]=C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\ProductInfo.dll

    LoadedModule[59]=C:\Windows\SYSTEM32\textinputframework.dll

    LoadedModule[60]=C:\Windows\SYSTEM32\CoreUIComponents.dll

    LoadedModule[61]=C:\Windows\SYSTEM32\CoreMessaging.dll

    LoadedModule[62]=C:\Windows\System32\SHCORE.dll

    LoadedModule[63]=C:\Windows\SYSTEM32\ntmarta.dll

    LoadedModule[64]=C:\Windows\SYSTEM32\wintypes.dll

    LoadedModule[65]=C:\Windows\SYSTEM32\windows.storage.dll

    LoadedModule[66]=C:\Windows\SYSTEM32\Wldp.dll

    LoadedModule[67]=C:\Windows\System32\clbcatq.dll

    LoadedModule[68]=C:\Windows\System32\MMDevApi.dll

    LoadedModule[69]=C:\Windows\System32\DEVOBJ.dll

    LoadedModule[70]=C:\Windows\SYSTEM32\AudioSes.dll

    LoadedModule[71]=C:\Windows\SYSTEM32\PropSys.dll

    LoadedModule[72]=C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\ProductInfo.dll

    LoadedModule[73]=C:\Windows\SYSTEM32\resourcepolicyclient.dll

    LoadedModule[74]=C:\Windows\system32\Secur32.dll

    LoadedModule[75]=C:\Windows\SYSTEM32\SSPICLI.DLL

    LoadedModule[76]=C:\Windows\system32\mswsock.dll

    LoadedModule[77]=C:\Windows\System32\Windows.UI.dll

    LoadedModule[78]=C:\Windows\System32\WindowManagementAPI.dll

    LoadedModule[79]=C:\Windows\System32\InputHost.dll

    LoadedModule[80]=C:\Windows\SYSTEM32\twinapi.appcore.dll

    LoadedModule[81]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL

    LoadedModule[82]=C:\Windows\SYSTEM32\dhcpcsvc.DLL

    LoadedModule[83]=C:\Windows\System32\fwpuclnt.dll

    LoadedModule[84]=C:\Windows\System32\rasadhlp.dll

    LoadedModule[85]=C:\Windows\SYSTEM32\DPAPI.dll

    LoadedModule[86]=C:\Windows\SYSTEM32\profapi.dll

    LoadedModule[87]=C:\Windows\SYSTEM32\XInput1_4.dll

    LoadedModule[88]=C:\Windows\system32\napinsp.dll

    LoadedModule[89]=C:\Windows\system32\pnrpnsp.dll

    LoadedModule[90]=C:\Windows\system32\wshbth.dll

    LoadedModule[91]=C:\Windows\system32\NLAapi.dll

    LoadedModule[92]=C:\Windows\System32\winrnr.dll

    LoadedModule[93]=C:\Windows\SYSTEM32\dxcore.dll

    LoadedModule[94]=C:\Windows\SYSTEM32\cryptnet.dll

    LoadedModule[95]=C:\Windows\System32\imagehlp.dll

    LoadedModule[96]=C:\Windows\system32\nvspcap64.dll

    LoadedModule[97]=C:\Windows\SYSTEM32\DINPUT8.dll

    LoadedModule[98]=C:\Windows\SYSTEM32\nvapi64.dll

    LoadedModule[99]=C:\Windows\SYSTEM32\D3DSCache.dll

    LoadedModule[100]=C:\Windows\SYSTEM32\USERENV.dll

    LoadedModule[101]=C:\Windows\System32\Windows.Gaming.UI.GameBar.dll

    LoadedModule[102]=C:\Windows\System32\WININET.dll

    LoadedModule[103]=C:\Windows\System32\appresolver.dll

    LoadedModule[104]=C:\Windows\System32\Bcp47Langs.dll

    LoadedModule[105]=C:\Windows\System32\SLC.dll

    LoadedModule[106]=C:\Windows\System32\sppc.dll

    LoadedModule[107]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll

    LoadedModule[108]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvwgf2umx.dll

    LoadedModule[109]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\NvCamera\NvCamera64.dll

    LoadedModule[110]=C:\Windows\SYSTEM32\WindowsCodecs.dll

    LoadedModule[111]=C:\Windows\SYSTEM32\d3d11.dll

    LoadedModule[112]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\NvCamera\d3dcompiler_47_64.dll

    LoadedModule[113]=C:\Windows\SYSTEM32\dcomp.dll

    LoadedModule[114]=C:\Windows\SYSTEM32\dwmapi.dll

    LoadedModule[115]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvcuda64.dll

    LoadedModule[116]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvrtum64.dll

    LoadedModule[117]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvptxJitCompiler64.dll

    LoadedModule[118]=C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll

    LoadedModule[119]=C:\Windows\SYSTEM32\gpapi.dll

    LoadedModule[120]=C:\Windows\system32\schannel.DLL

    LoadedModule[121]=C:\Windows\SYSTEM32\Windows.Networking.dll

    LoadedModule[122]=C:\Windows\SYSTEM32\Windows.Networking.Connectivity.dll

    LoadedModule[123]=C:\Windows\SYSTEM32\BiWinrt.dll

    LoadedModule[124]=C:\Windows\SYSTEM32\FirewallAPI.dll

    LoadedModule[125]=C:\Windows\SYSTEM32\Windows.Networking.HostName.dll

    LoadedModule[126]=C:\Windows\SYSTEM32\fwbase.dll

    LoadedModule[127]=C:\Windows\SYSTEM32\mskeyprotect.dll

    LoadedModule[128]=C:\Windows\SYSTEM32\NTASN1.dll

    LoadedModule[129]=C:\Windows\SYSTEM32\ncrypt.dll

    LoadedModule[130]=C:\Windows\system32\ncryptsslp.dll

    LoadedModule[131]=C:\Windows\SYSTEM32\WINNSI.DLL

    LoadedModule[132]=C:\Windows\SYSTEM32\webio.dll

    LoadedModule[133]=C:\Windows\system32\wbem\wbemprox.dll

    LoadedModule[134]=C:\Windows\SYSTEM32\wbemcomn.dll

    LoadedModule[135]=C:\Windows\system32\wbem\wbemsvc.dll

    LoadedModule[136]=C:\Windows\system32\wbem\fastprox.dll

    LoadedModule[137]=C:\Windows\SYSTEM32\amsi.dll

    LoadedModule[138]=C:\Windows\system32\apphelp.dll

    State[0].Key=Transport.DoneStage1

    State[0].Value=1

    OsInfo[0].Key=vermaj

    OsInfo[0].Value=10

    OsInfo[1].Key=vermin

    OsInfo[1].Value=0

    OsInfo[2].Key=verbld

    OsInfo[2].Value=19042

    OsInfo[3].Key=ubr

    OsInfo[3].Value=685

    OsInfo[4].Key=versp

    OsInfo[4].Value=0

    OsInfo[5].Key=arch

    OsInfo[5].Value=9

    OsInfo[6].Key=lcid

    OsInfo[6].Value=1033

    OsInfo[7].Key=geoid

    OsInfo[7].Value=244

    OsInfo[8].Key=sku

    OsInfo[8].Value=48

    OsInfo[9].Key=domain

    OsInfo[9].Value=0

    OsInfo[10].Key=prodsuite

    OsInfo[10].Value=256

    OsInfo[11].Key=ntprodtype

    OsInfo[11].Value=1

    OsInfo[12].Key=platid

    OsInfo[12].Value=10

    OsInfo[13].Key=sr

    OsInfo[13].Value=0

    OsInfo[14].Key=tmsi

    OsInfo[14].Value=220879426

    OsInfo[15].Key=osinsty

    OsInfo[15].Value=2

    OsInfo[16].Key=iever

    OsInfo[16].Value=11.630.19041.0-11.0.220

    OsInfo[17].Key=portos

    OsInfo[17].Value=0

    OsInfo[18].Key=ram

    OsInfo[18].Value=32649

    OsInfo[19].Key=svolsz

    OsInfo[19].Value=930

    OsInfo[20].Key=wimbt

    OsInfo[20].Value=0

    OsInfo[21].Key=blddt

    OsInfo[21].Value=191206

    OsInfo[22].Key=bldtm

    OsInfo[22].Value=1406

    OsInfo[23].Key=bldbrch

    OsInfo[23].Value=vb_release

    OsInfo[24].Key=bldchk

    OsInfo[24].Value=0

    OsInfo[25].Key=wpvermaj

    OsInfo[25].Value=0

    OsInfo[26].Key=wpvermin

    OsInfo[26].Value=0

    OsInfo[27].Key=wpbuildmaj

    OsInfo[27].Value=0

    OsInfo[28].Key=wpbuildmin

    OsInfo[28].Value=0

    OsInfo[29].Key=osver

    OsInfo[29].Value=10.0.19041.685.amd64fre.vb_release.191206-1406

    OsInfo[30].Key=buildflightid

    OsInfo[31].Key=edition

    OsInfo[31].Value=Professional

    OsInfo[32].Key=ring

    OsInfo[32].Value=Retail

    OsInfo[33].Key=expid

    OsInfo[34].Key=fconid

    OsInfo[35].Key=containerid

    OsInfo[36].Key=containertype

    OsInfo[37].Key=edu

    OsInfo[37].Value=0

    FriendlyEventName=Stopped working

    ConsentKey=APPCRASH

    AppName=Call of Duty®: Modern Warfare®

    AppPath=E:\GAMES\Call of Duty Modern Warfare\ModernWarfare.exe

    NsPartner=windows

    NsGroup=windows8

    ApplicationIdentity=E0A0422A75FBBC5937903921AE7714F3

    MetadataHash=-135247735

    :)
     
    Rui Ribas Ribeiro, Dec 20, 2020
    #1
  2. ALANPISZCZ
    AlanPiszcz Win User

    Windows Error Reporting High CPU load, unable to disable WER.

    The following steps were used to disable the service, however it continues to run after restart.

    1. Disabled in Windows Service Manager
    2. NOTE: There are two WER services running, can only disable first, second WER DISABLE reports Access is Denied.
    3. Disabled in Group Policy Manager
    4. Disabled in Control Panel, Security and Maintenance
    5. msconfig DISABLE on startup
    6. Powershell cmdlet

    msconfig

    UNCHECK the Windows Error Reporting Service to disable

    Select Apply

    The Check mark reappears for the Windows Error Reporting Service, and the Status continues to show 'Running'.

    PowerShell reports status as disabled, yet it continues to run in Task Manager?

    PS C:\WINDOWS\system32> Disable-WindowsErrorReporting

    True

    PS C:\WINDOWS\system32> Get-WindowsErrorReporting

    Disabled

    Is there a method to disable this service?

    A note in the group policy:

    If you disable or do not configure this policy setting, the
    Turn off Windows Error Reporting policy setting in Computer Configuration/Administrative Templates/System/Internet Communication Management/Internet Communication settings takes precedence. If Turn off Windows Error Reporting is also either disabled
    or not configured, user settings in Control Panel for Windows Error Reporting are applied.

    Other tools and a .db file located at

    C:\Program Files\Windows Event Reporting\Core
     
    AlanPiszcz, Dec 20, 2020
    #2
  3. TRIL645
    Tril645 Win User
    WER (Windows error reporting collect data)

    What kind of data WER Windows error report collect ??

    Is there any serious privacy issue ???
     
    Tril645, Dec 20, 2020
    #3
  4. DALCHINA
    dalchina Win User

    Windows Report.WER Please help understand the crash

    Windows Problem Reporting completely crashing PC

    What sort of crash? A freeze? Lots of WER's? Please advise what you are now experiencing.

    Freezes don't produce event logs. If you're saying there is no report corresponding to whatever occurred, and there is no crash after a clean boot, then I suggest you proceed with a process of elimination.

    That's assuming whatever problem it is you are now experiencing is related to an installed program.
     
    dalchina, Dec 20, 2020
    #4
Thema:

Windows Report.WER Please help understand the crash

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