Windows 10: Windows Reports Incorrect Location

Hello,

Unfortunately it seems that windows is reporting the wrong location on my laptop. Worse yet, since the location it reports is across a time zone the wrong time is reported for my location. While I can manually set the time zone, I'd prefer not to.

If I search on Bing or the included Win10 Maps app, windows says this is my location

However, using Google or any other website that gets my location from my IP address reports the correct location. Note that I'm using Edge in private mode for all of these screenshots. I have not granted location permission to any of the websites.



As noted, Google gives the correct postal code



This website also gives the correct city.


It seems that this is not a problem with my IP address since two websites get the correct location without even having the permission granted. Furthermore, I have another computer on this network (Surface Pro 3) which has never had problems getting the location correctly.

As noted this does not just affect my browser, it also uses the incorrect location in the Maps and Weather apps automatically assigns me to the wrong time zone.

:)

 

Incorrect System Report

Thank you for your suggestion.

I have run the Windows Memory Diagnostic and the report indicated that no memory problems were detected. Status remains the same - 2GB of RAM instead of 6GB.

I do not have any obvious performance issues on this system. I have another Windows 10 installation on a secondary laptop and the system specs are reported accurately on that installation.

 

Windows 10 Location Incorrect

Hi Ian Bowen,

We appreciate you for being part of Windows 10.

Kindly follow the below steps and check if it helps.

• 
  Open the Start menu, type Location privacy settings in search bar and click on Location privacy settings.
  
• 
  Here you can enable/disable the Location.
  
• 
  You may try to Enable/Disable the Maps app to use the location or not from the apps list.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Location setting

Hi,



This issue could occur due to incorrect location settings or it would depend on your IP address. We suggest you to check the location settings of your PC, and check if it helps. Here are the steps:

• Click the Start button, and select Settings.
• Go to Privacy, and choose Location.
• Make sure that the Location service is On.

If issue persists, then it has something to do with your IP address. It’s because the location detected depends on the location set on your IP address.



Let us know how it goes.