Windows 10: Windows says no internet access when computer is on-line, can't update or troubleshoot

Discus and support Windows says no internet access when computer is on-line, can't update or troubleshoot in Windows 10 Network and Sharing to solve the problem; As far as I can tell all of my applications, including Edge, can access the internet without a problem, in fact I'm using the computer to post this... Discussion in 'Windows 10 Network and Sharing' started by schwarzhund, Apr 4, 2020.

  1. Windows says no internet access when computer is on-line, can't update or troubleshoot


    As far as I can tell all of my applications, including Edge, can access the internet without a problem, in fact I'm using the computer to post this right now, but Windows says there's "no internet access." Every so often it disconnects from the net apparently on its own for no reason, saying that action is required to connect to my network. When I click to connect to the network again it goes back on-line and brings up the msn homepage but still says "no internet access." To be clear, I'm able to use the internet normally despite what it says.


    Possibly related issue is that Windows Update doesn't seem to work. It's able to check for updates but won't download or install anything. All the updates just say "Pending download" and nothing happens. I've tried using the troubleshooter for the network center as well as Windows Update, and it tells me to "Complete the logon process," giving me an option to "Show me where I can do the above task." When I click on that it opens a browser window to microsoft.com with no further explanation. When I go to the next step in the troubleshooter it tells me to "sign up with with this network's ISP to get access to the internet."

    :)
     
    schwarzhund, Apr 4, 2020
    #1
  2. Pavan_N Win User

    PC says I have internet access but still no internet in praxis

    Hi,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    • Have you installed all pending Windows and Network adaptor driver updates?
    • Do you get any error message? If yes share the exact and complete error message?

    As an initial troubleshooting step I suggest you to install all pending Windows updates and Network adaptor updates.
    Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

    Please refer to the following Wiki article created by Andre Da Costa
    on How to: Install and Update drivers in Windows 10.

    How to: Install and Update Hardware Drivers in Windows 10

    If the issue still persists follow the link below and perform the troubleshooting steps suggested.

    Fix network connection issues.

    These steps are applicable to Ethernet and WIFI connection issues. Do let us know if you are able to use internet.

    Thank you.
     
    Pavan_N, Apr 4, 2020
    #2
  3. taward Win User
    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, Apr 4, 2020
    #3
  4. Windows says no internet access when computer is on-line, can't update or troubleshoot

    Unable to access internet

    Original Title: Internet access



    Hi Greg,

    Thank you for posting your query in Microsoft Community.

    Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

    I would suggest you to perform an Internet troubleshooter by following the steps below.

    • Click on start and type ‘troubleshooting’ and press enter.
    • Click on ‘View all’ on top left corner.
    • Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.


    Also, check if the issue persists by connecting to a different network.



    Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Apr 4, 2020
    #4
Thema:

Windows says no internet access when computer is on-line, can't update or troubleshoot

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