Windows 10: Windows Scan App Crashes

Discus and support Windows Scan App Crashes in Windows 10 Software and Apps to solve the problem; Hello Community, I have a scanner installer on Windows PC, Win10 Pro, Version 2004 19041.867 when I try to scan from Windows Scan App ScanApp.exe, it... Discussion in 'Windows 10 Software and Apps' started by Roshni_Aithal, Apr 1, 2021.

  1. Windows Scan App Crashes


    [COLOR=rgba51, 51, 51, 1]Hello Community,[/COLOR]

    [COLOR=rgba51, 51, 51, 1]I have a scanner installer on Windows PC, Win10 Pro, Version 2004 19041.867
    when I try to scan from Windows Scan App ScanApp.exe, it crashes . Event log says ScanApp.exe failed with Event ID :1000 Source:Application Error , Task Category: Application Crashing Events. In the dump log, 'The thread tried to read from or write to the virtual address for which it does not have appropriate access.' is logged.
    I am able to scan from Windows Fax & Scan and other third party application for the same scanner.[/COLOR]

    [COLOR=rgba51, 51, 51, 1]Is this issue with Windows Scan App or OS version ?[/COLOR]

    [COLOR=rgba51, 51, 51, 1]Best Regards,
    Roshini[/COLOR]

    :)
     
    Roshni_Aithal, Apr 1, 2021
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 1, 2021
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Apr 1, 2021
    #3
  4. ben201 Win User

    Windows Scan App Crashes

    Windows Photos App crashes

    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Apr 1, 2021
    #4
Thema:

Windows Scan App Crashes

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