Windows 10: Windows Security blank screen HELP

Hi! My computer started to behave very strangely. My avast just couldn't start and my windows security got interrupted. I successfully removed the malware, tried another antivirus program and laptop is doing excellent now. But, I have to go back to the windows security problem. When I open Windows Security, i just get white or black screen if the dark mode is enabled where is written "Security at a glance". The screenshot is attached.



Any suggestions or advice? Please help!

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Screen goes blank

Hi Leroy, I hope this message finds you well. My name is Steven and I'm an independent advisor.

I suggest that you refer to the article Troubleshoot black screen or blank screen errors where you can go through some troubleshooting steps and check your hardware and software

https://support.microsoft.com/help/14106/window...

____

Steven