Windows 10: Windows Security pops up: application prompts for outlook credentials

Discus and support Windows Security pops up: application prompts for outlook credentials in Windows 10 Network and Sharing to solve the problem; For many years I am using a 3rd party indexing program (X1 Search). Everything is fine, but over the last couple of days, after launching both Outlook... Discussion in 'Windows 10 Network and Sharing' started by tfwul, Jun 5, 2019.

  1. TFWUL
    tfwul Win User

    Windows Security pops up: application prompts for outlook credentials


    For many years I am using a 3rd party indexing program (X1 Search). Everything is fine, but over the last couple of days, after launching both Outlook and X1, Windows Security pops up and requires me to enter credentials for X1.

    It is useless to enter the credentials: 1. they won't stick, i.e. the next time I need to enter them again, 2. just click on the [Cancel] button and X1 will perform as before.

    Have vainly been trying to figure out the reason for this pop-up.

    It is a long shot on my part, not really familiar with Windows Credentials, but could it be that the X1 Search Windows Security pop-up relates to "MicrosoftOffice16_Data:SSPI:" and "Outlook.office354.com" ?

    What are they being used for?

    Windows 10 x64
    Office 365 using MS Exchange (Default use)
    but there are a number of POP accounts linked to Office 365

    Thanks.

    p.s.: I also see XboxLive - probably something to do with games(?) only. If so, then I don't use it.
    Can I delete it there, or should I disable it somewhere first.

    :)
     
    tfwul, Jun 5, 2019
    #1
  2. ACELYN ALC
    Acelyn Alc Win User

    Microsoft Outlook Windows Security Pop Up Box

    Hi Kimberly,

    There is a possibility that the stored credentials are not overwritten when Outlook triggers the authentication prompt even if you enable the Remember my credentials option.

    For us to isolate this issue, we suggest that you remove all previously saved credentials. To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps:

    • Click Start, click Control Panel, and then click Credential Manager.

      Note If View by is set to Category, click User Accounts first, and then click Credential Manager

    • Locate the set of credentials that has Outlook in the name.
    • Click the name to expand the set of credentials, and then click Remove from Vault.
    • Repeat step 3 for any additional sets of credentials that have the word Outlook in the name.

    Let us know the details so we could further help.
     
    Acelyn Alc, Jun 5, 2019
    #2
  3. BILALESSA
    BilalEssa Win User
    Windows Security - credential screen/popup

    Hi There

    Has anyone had an issue with the "Windows Security" credential prompt window/screen.

    When it pops up to prompt for credentials, there is no text-box(es) to enter my credentials.

    This has occurred for Outlook, and Remote Desktop applications - so far.

    For outlook, i amend the credentials, in the credential manager - which works fine as a workaround.

    But now I need to connect to a remote desktop, which does 'not allow saved passwords'.

    Windows 10, HP ProBook 450.

    I have attached screenshots:

    .
    Windows Security pops up: application prompts for outlook credentials 28d9d666-319b-45b6-a8a4-718b2fabdb73.jpg

    Windows Security pops up: application prompts for outlook credentials 82a78a67-000e-4c06-9d83-146ff4332bb2.jpg
     
    BilalEssa, Jun 5, 2019
    #3
  4. MICHELLE JASMINE
    Michelle Jasmine Win User

    Windows Security pops up: application prompts for outlook credentials

    Exchange Account on Outlook prompt for Windows Security Credential

    I have exchange account on Outlook apps, it is asking to enter Windows Security Mail password . Enter the correct password, click the remember credential , nothing happened. Please advice
     
    Michelle Jasmine, Jun 5, 2019
    #4
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Windows Security pops up: application prompts for outlook credentials

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