Windows 10: Windows Security - Virus & Threat Protection won't update

Discus and support Windows Security - Virus & Threat Protection won't update in AntiVirus, Firewalls and System Security to solve the problem; Hi, No matter what I tried, windows virus & threat protection won't update and will display an error. Based on people who had similar problems,... Discussion in 'AntiVirus, Firewalls and System Security' started by paulC86_194, Mar 29, 2021.

  1. Windows Security - Virus & Threat Protection won't update


    Hi,


    No matter what I tried, windows virus & threat protection won't update and will display an error.


    Based on people who had similar problems, here is what I tried, with no success:

    1 used the windows update troubleshooter

    2 used the "sfc /scannow" command, followed by "DISM.exe/Online /Cleanup-image /Restorehealth"

    3 tried to trigger an update using the following command content of "MpCmdRun.log" at the end of this post:

    [COLOR=rgba51, 51, 51, 1]cd %ProgramFiles%\Windows DefenderMpCmdRun.exe -removedefinitions -dynamicsignaturesMpCmdRun.exe -SignatureUpdate[/COLOR]

    4 tried to install the update manually from this link

    5 tried to update through windows update, and found that there was a new update version 20H2, which could not be installed in the end


    Here is a link showing screenshots of all the steps above.


    My system: windows 10 64 bits

    I have no idea what was installed 2 weeks ago that could have caused this issue.


    Here is a log that seems to give more info on the issue: "MpCmdRun.log"

    -------------------------------------------------------------------------------------

    MpCmdRun: Command Line: MpCmdRun.exe -removedefinitions -dynamicsignatures

    Start Time: ‎Mon ‎Mar ‎29 ‎2021 18:20:51


    MpEnsureProcessMitigationPolicy: hr = 0x1

    Start: MpRemoveDefinitions0

    Finish: MpRemoveDefinitions

    MpCmdRun: End Time: ‎Mon ‎Mar ‎29 ‎2021 18:20:52

    -------------------------------------------------------------------------------------


    -------------------------------------------------------------------------------------

    MpCmdRun: Command Line: MpCmdRun.exe -SignatureUpdate

    Start Time: ‎Mon ‎Mar ‎29 ‎2021 18:21:19


    MpEnsureProcessMitigationPolicy: hr = 0x1

    Start: MpSignatureUpdate

    Calling MpUpdateStartEx with option 0x1

    Update started

    Search Started MU/WU update Path: https://fe2cr.update.microsoft.com/v6/...

    Time Info - ‎Mon ‎Mar ‎29 ‎2021 18:21:31 Search Completed

    Download Started...

    Download Completed

    Download Completed

    Installation Started...

    Time Info - ‎Mon ‎Mar ‎29 ‎2021 18:23:14 Installation Completed

    Search Started Direct HTTP Path: https://go.microsoft.com/fwlink/?LinkID=851034&clcid=0x409&arch=x64&eng=1.1.17900.7&avdelta=1.333.509.0&asdelta=1.333.509.0&prod=77BDAF73-B396-481F-9042-AD358843EC24&ostype=0&signaturetype=0&beta=0&plat=4.18.2102.4&OsVersion=10.0.19041.867&altlocation=0...

    Download Started...

    Download Completed

    Installation Started...

    Time Info - ‎Mon ‎Mar ‎29 ‎2021 18:25:23 Update failed with hr: 0x80070020

    Installation Completed

    Search Started Direct HTTP Path: https://go.microsoft.com/fwlink/?LinkID=870379&clcid=0x409&arch=x64&eng=1.1.17900.7&avdelta=1.333.509.0&asdelta=1.333.509.0&prod=77BDAF73-B396-481F-9042-AD358843EC24&ostype=0&signaturetype=0&beta=0&plat=4.18.2102.4&OsVersion=10.0.19041.867&altlocation=0...

    Installation Completed

    Update completed with hr: 0x80070020

    ERROR: Signature Update failed with hr=80070020

    MpCmdRun.exe: hr = 0x80070020.

    MpCmdRun: End Time: ‎Mon ‎Mar ‎29 ‎2021 18:25:24

    -------------------------------------------------------------------------------------



    I am running out of suggestions... any ideas?

    :)
     
    paulC86_194, Mar 29, 2021
    #1

  2. Windows security Virus & threat protection.

    Windows security Virus & threat protection tells me that "Your Virus & threat protection is managed by your organization" Something is wrong since I don't have an organization. Please help
     
    Charles RKetron, Mar 29, 2021
    #2
  3. gep990 Win User
    virus threat protection on in windows security

    why can't I turn virus threat protection on in windows security
     
    gep990, Mar 29, 2021
    #3
  4. DaveM121 Win User

    Windows Security - Virus & Threat Protection won't update

    Virus threat protection

    Hi Valentin

    As an alternative approach, you can allow that utility through the Controlled Folder Access section of WIndows 10 security . . .

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add Dell Data Vault to the list of safe or allowed apps to prevent it from being blocked

    Please do not leave Controlled Folder Access turned off permanently
     
    DaveM121, Mar 29, 2021
    #4
Thema:

Windows Security - Virus & Threat Protection won't update

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