Windows 10: Windows set up prompts after logging in post unexpected shut down.

My laptop running Windows 10 shut down suddenly and unexpectedly. I started it up again and logged in with my PIN, then left the room to allow it time to log in and load everything. When I came back it was in the midst of some Windows set up process I had never seen before. Prompts like trying a free trial of Office or linking my Windows account to a phone. Once i navigated through all of that it logged in as normal.


Why did this happen? A sudden shut down plus an odd start up has me concerned. The computer is far from new, so it’s not like I had just turned it on for the first time. Plus this happened upon logging in, not powering on the machine. Never seen this before.

:)

 

PC is Suffering Unexpected Shutdowns

I ran a couple of the OCCT tests for about half an hour with no issues(I know thats not to long..), cpu temps were around 70 like i mentioned in the original post.

I also ran the SFC check and i encountered a error:

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Ive uploaded the log file HERE...scrolling down to the bottom it mentions its unable to repair something like "Amd64\CNBJ2530.DPB". Could this be related?

Ive reset the CMOS using the handy CLR_CMOS button on my motherboard.

I might be able to get my hands on some old DDR3 memory to try. If not ill take one of mine out and test them individually.

Ive made quite a few changes so ill leave the PC on for a few days and report back if i still get a unexpected shutdown. The longest ive gone without a unexpected shut down is 7 days so if it still hasn't shutdown next week then ill report back with a possible success. Otherwise ill post as soon as i get a unexpected shutdown,

-Thanks everyone

 

Media player libraries not shown on Xbox 360 post Windows 10 upgrade from windows 7

Hello,

Thank you for posting your concern here in Microsoft Community.

Before proceeding, please check if the same issue occur when logged in through a different user account.

Ref:
http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Please perform the below steps and see if it helps to resolve the issue.

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope this helps. Please post us if you need any further assistance with Windows.

Thank you.

 

You are about to be logged off - Windows will shut down in 1 minute

Hi,

Thank you for contacting Microsoft Community.

I suggest you to check whether the automatic restart option is disabled or not as below.

• Press “Windows+X” and go to “Control Panel”.
• Click on “System and Security” and click on “System”.
• On the left hand side click on “Advanced system settings”.
• Click on “Advanced” tab, then under “Startup and Recovery” click on “Settings”.
• Under “System Failure” uncheck the option “Automatically Restart”.
• Then click on “ok” and check whether the issue persist or not.

Also, I suggest you to check whether any task has been schedule for automatic restart as below.

• In the search box type as “Task Scheduler”.
• Under “Task Scheduler summary” you can find any task has been created or not.
• If any task has been created then I suggest you to remove it and check if the issue persist or not.

To determine what is causing the issue, I suggest you to check the event logs in the event viewer logs to know more about the issue.

Try the following steps to access Event Viewer:

• Press 'Windows key + R' simultaneously on your keyboard to bring the run dialog box.
• Type ‘eventvwr’ (without quotes) and press ‘OK’.
• Expand ‘Windows Logs’ on the left pane and look for the error logs under Application and System.
• Copy the information and post it here so that we can analyze it.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.