Windows 10: Windows sign in fingerprint and pin not working

Discus and support Windows sign in fingerprint and pin not working in Windows Hello & Lockscreen to solve the problem; HiMy laptop's fingerprint reader didnt recognise my fingerprint, saying something went wrong on their end. The only other sign in option is pin, which... Discussion in 'Windows Hello & Lockscreen' started by thomasmccormick4, Sep 21, 2021.

  1. Windows sign in fingerprint and pin not working


    HiMy laptop's fingerprint reader didnt recognise my fingerprint, saying something went wrong on their end. The only other sign in option is pin, which again is not working due to an issue on their end.When trying to recover the account, the recovery email and phone are not ones i have access to, so I tried reseting this. My account is now locked for some time, and i still cant sign into my laptop.Is there any way to get around this issue, as i have university work that i need to do this week.Thanks

    :)
     
    thomasmccormick4, Sep 21, 2021
    #1
  2. Wullail Win User

    Enable Fingerprint Sign In Without PIN Sign In (Windows Hello)


    I don't think you can , the PIN is a backup in-case the fingerprint fails.
     
    Wullail, Sep 21, 2021
    #2
  3. tjc4 Win User
    Enable Fingerprint Sign In Without PIN Sign In (Windows Hello)


    So I just reinstalled Windows 10 on my machine.

    Before I had it set up so that I could log in with a password or fingerprint.

    Now it seems my only options are (1) password only OR (2) password, PIN or fingerprint.

    I don't want PIN as a sign in option. But I have to enable PIN via "Windows Hello" before enabling Fingerprint sign in.

    And once I have fingerprint sign in enabled, if I remove the PIN I lose both PIN and fingerprint sign in options.

    Any ideas how I can set up password and fingerprint as my only two sign in options?
     
  4. Windows sign in fingerprint and pin not working

    Enable Fingerprint Sign In Without PIN Sign In (Windows Hello)


    It must have been the upgrade that carried over your biometrics.

    I've been testing Win10 for nearly 2 years and only in the early days of the Tech preview did my fingerprint reader work without a PIN. It was far worse in the 1st few weeks (months?) with Hello - you had to sign-in with an MS account to be able to get a PIN - if you signed in with a Local account, you couldn't use the fingerprint reader!

    Now you just set the PIN and you can create your fingerprint record(s) ad it works with a Local account.

    Once MS introduced Hello a PIN was required for alternative authentication.

    Sure you can do the math on a 4-digit pin ... but that not how a PIN works.
    Windows Hello and privacy: FAQ - Microsoft Windows


    Microsoft Passport overview (Windows 10)
    Microsoft Passport guide (Windows 10)
    Manage identity verification using Microsoft Passport (Windows 10)
    Why a PIN is better than a password (Windows 10)

    To get the same complexity from a PIN ... you'd have to tie the pin to the device and the Trusted Platform Module; pass the authentication measures of PassPort technologies, add some form of user authentication (gesture, fingerprint, iris, face recognition .... )

    but that can't be as secure as a sophisticated open text password, eh? *Wink
    - just having a bit of fun with this ... because I hated it too ... at first until the 'fixed' it and then I looked it up.

    Bill
    .
     
    Slartybart, Sep 21, 2021
    #4
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Windows sign in fingerprint and pin not working

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